Versatile team member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about skills and to advance professionally. Holds quality and teamwork in high esteem. Flexible team member recognized for completing quality work with minimal supervision. Highly organized and friendly individual with several years of experience in production and logistics. Offering exceptional communication and multitasking abilities.
Overview
20
20
years of professional experience
Work History
TEAM MEMBER
PRIMARY CONNECT
MOOREBANK, NSW
03.2025 - Current
Collaborated with team members to ensure smooth operations and to achieve daily goals.
Maintained cleanliness and organization of the campus environment throughout the shift.
Worked hard to learn required tasks quickly to maximize performance.
Followed safety guidelines while handling products and equipment.
Rotated through series of different stations based on team needs.
Trained new team members using approved training materials and information.
Upheld high standards of productivity and quality in operations. Palletizing products ensuring all products are packed accordingly to prevent any collapses or leakages during transportation of goods.
Participated in team meetings to discuss strategies for improvement.
Evaluated the needs of departments and delegated tasks to optimize overall production by communicating with PAs to ensure that tasks were prioritized correctly.
Currently, I am a workplace coach, mentoring, coaching, and training new candidates on-site.
Exposure to the team leader role in Ergopal, leading a total of 24 team members, liaising with other team leaders to maximize team performance and achieve daily goals.
Trained and experience in automation in areas of GTP, Manual Depal, Decant, Ergopal also in manual pick.
Building relationships with team members to improve workplace relations creating a family orientated environment to ensure team players work safely and efficiently
Ensuring all team members including myself are safe at work by identifying any possible hazards and participating in regular safety talks and alerts.
PICK PACKER
CHANDLER MACLEOD
MINCHINBURY SRDC, NSW
07.2021 - 03.2025
Packaged products for shipment following safety protocols.
Maintained clean and organized work areas to ensure efficiency.
Collaborated with team members to meet daily productivity goals, assisted in packing upto 5 chutes at a time when working under pressure
Followed company guidelines for handling hazardous materials safely.
Lifted heavy items onto pallets and also picked goods onto conveyer belt
voice picked items and averaged 800-1000 boxes per hour
Transported goods operating a MHE to wrap pallets and transport to dispatch system
Operated MHE referred to as "cars" to pick in a cool temperatured environment onto pallets, wrapped manually and dropped to specified locations ready for delievery
Fulfilled orders quickly to accomplish challenging daily objectives.
Picked up heavy objects using proper lifting techniques to avoid personal injuries.
Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
Followed safety regulations while working with hazardous materials such as chemicals or flammable liquids.
Attended regular training sessions to stay updated on company policies and procedures related to picker and packer duties.
Team Leader/Forklift Operator (Part Time)
IVE Group
KEMPS CREEK, NSW
04.2023 - 07.2023
Led team in daily operations and ensured workflow efficiency.
Coordinated schedules and delegated tasks among team members.
Monitored inventory levels and organized stock replenishment.
Provided feedback to team members for continuous improvement.
Collaborated with management to resolve operational issues swiftly. Staged pick face set up for team members during quiet time
Delegated daily tasks to team members to optimize group productivity.
Ensured all trays picked were complete
Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
loaded and unloaded trucks operating counter balance
unloaded containers
Team Member (voice Pick/packer)
HPM LEGRAND
PRESTONS, NSW
01.2017 - 06.2020
Maintained cleanliness and organization of work areas to uphold company standards.
Handled customer inquiries and provided excellent service to enhance satisfaction.
Monitored stock levels and reported discrepancies to management promptly.
Voice picking and packing
operating MHE
Picked bunnings, trades and international orders for dispatch to NZ and South Africa
Processed and invoices customer orders, dispatched customer orders in timely manner
Packaged items accordingly to suit customers needs
Collaborated with team members to maximize productivity and efficiency.
Built and maintained working relationships with peers and upper management.
Trained new team members using approved training materials and information.
Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked. Attended regular meetings to prevent pyramid picking and sure safe manual handling were performed well
Upheld high standards of productivity and quality in operations.
Participated in team meetings to discuss strategies for improvement.
Maintained positive working relationship with fellow staff and management.
Administrative Officer
CRCA (CAPRICORNIA RESPITE CARE)
ROCKHAMPTON, QLD
11.2013 - 08.2014
Coordinated office operations and maintained efficient workflow across departments.
Managed scheduling for meetings and appointments for senior management.
Developed and maintained filing systems to improve document retrieval processes.
Facilitated communication between teams to ensure project alignment and progress.
Implemented office supply inventory management to ensure availability of resources.
Supported budget tracking by documenting expenses and processing invoices efficiently.
Provided administrative support to department staff including typing letters and reports; preparing mailings; photocopying; collating; faxing; scanning documents.
Organized and maintained filing systems for confidential documents, correspondence, and reports.
Ensured compliance with all organizational policies and procedures relating to administrative operations.
Monitored office inventory to maintain supply levels.
Answered incoming calls promptly and professionally; provided callers with accurate information or directed them to appropriate departments and personnel when necessary.
Performed data entry tasks including entering financial transactions into the company's accounting system.
Developed new filing systems to improve accuracy of document retrieval processes.
Prepared and distributed agendas, minutes, presentations and other related materials for meetings.
Processed invoices and payments using accounting software programs such as QuickBooks or Microsoft Dynamics GP.
Assisted payroll officer, checking all rosters submitted by support workers to ensure correct pays were processed
Maintained positive working relationship with fellow staff and management.
Maintained front desk to provide positive first impression.
Received and distributed mail, letters and packages.
Performed accounting or financial analysis.
Assisted with set up for social events and food deliveries.
Offered reception coverage to relieve staff during absences or breaks.
Scheduled service and changed and ordered toner to keep printers and copiers functioning.
Pick Packer
YL BUSINESS SOLUTIONS
YENNORA, NSW
03.2010 - 10.2011
Loaded and unloaded shipments efficiently using hand trucks and pallet jacks.
Organized warehouse layout to optimize space and accessibility for products.
Collaborated with team members to ensure timely order fulfillment and dispatch.
Followed safety protocols to maintain a clean and hazard-free work environment.
Picked clothing for David Jones
RF scanning and manual picking
preparing orders, arranging pickface, processing requests, picking and packing orders
unloading containers and allocating products into locations and entering information into system
Resolving discrepancies, missing items
Corporate Services and Transaction Service Officer
ADCU (Australian Defence Credit Union)
SYDNEY (York Street), NSW
07.2005 - 03.2008
Coordinated corporate services operations to enhance organizational efficiency.
Reconciliation of clearing accounts and general leadgers
Balanced main account daily as well as investigate discrepancies
Reconciled foreign exchange and American express accounts
Assisted team members to process their accounts allocated to them through authority of management
Dealt with member term deposits, daily accounts, enquiries and deceased accounts
Processed member requests, opened accounts, ordered new cards, EFT complaints, SWIFT payments, processed pays, daily direct credits and debits through FCS system
Managed vendor relationships to ensure service delivery and compliance standards.
Developed training materials for staff on corporate policies and procedures.
Maintained records of corporate transactions and ensured data accuracy in systems.
Managed office supplies inventory and placed orders when necessary.
Prepared monthly financial statements for review by senior management team members.
Processed accounts payable and receivable documents accurately in accordance with company policies.
Liaised with external auditors during annual audit process providing them with all relevant documentation requested.
Organised travel arrangements for staff members, including booking flights, accommodation and transport.
Created purchase orders for goods or services in a timely manner according to procedures.
Maintained records of financial transactions, such as invoices, payments and expenses.
Provided administrative support to the corporate services team, including filing, data entry and document management.
Answered incoming calls and emails promptly and professionally.
Ensured compliance with relevant legislation relating to corporate governance practices.
Education
Certificate III Financial Services
Future Staff
Parramatta, NSW
06-2007
ASIC TIER 2 CERTIFICATE
FUTURE STAFF
Parramatta, NSW
06-2007
Higher School Certificate
EagleVale High School
Sydney, NSW
11-2004
Skills
Equipment maintenance
Voice picking
Hazardous materials handling
Inventory management
Team collaboration
Forklift operation
Order fulfillment
Product packaging
Safety compliance
Process improvement
Problem solving
Effective communication
Leadership development
Heavy lifting
Attention to detail
Teamwork
Equipment operation
Money handling
Call center operations
Complaint resolution
Team building
Computer literate
Mentoring and coaching
Effective and efficient worker
Own transport
Staff education and training
Collaboration and teamwork
Organizing work stations
Verbal and written communication
Data entry
Willingness to learn
Timeline
TEAM MEMBER
PRIMARY CONNECT
03.2025 - Current
Team Leader/Forklift Operator (Part Time)
IVE Group
04.2023 - 07.2023
PICK PACKER
CHANDLER MACLEOD
07.2021 - 03.2025
Team Member (voice Pick/packer)
HPM LEGRAND
01.2017 - 06.2020
Administrative Officer
CRCA (CAPRICORNIA RESPITE CARE)
11.2013 - 08.2014
Pick Packer
YL BUSINESS SOLUTIONS
03.2010 - 10.2011
Corporate Services and Transaction Service Officer