Finlay Clark
CALOUNDRA WEST
Summary
Dynamic sales professional with proven expertise in customer service and sales strategies, demonstrated at Youi Insurance with a track record of enhancing customer satisfaction and boosting sales. Skilled in building rapport and closing deals, with a knack for understanding client needs. Excels in fast-paced environments, leveraging strong relationship-building and business development skills to achieve results.
Overview
7
7
years of professional experience
Work History
Sales Advisor
Youi Insurance
04.2024 - Current
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Increased sales by establishing rapport with customers and identifying their needs.
- Increased sales by offering advice on purchases and promoting additional products.
- Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
Delivery Driver
Amici Resturant
02.2023 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Disability Support Worker
Nurture Disability Support
08.2023 - 04.2024
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
Nursery Hand
Blue Sky Nursery
09.2022 - 02.2023
- Contributed to sales growth by creating visually appealing plant displays for customers.
- Enhanced nursery cleanliness by maintaining a well-organized working environment.
- Assisted in the propagation of plants through various methods, including seed sowing, cutting, and grafting.
- Improved plant growth by implementing optimal watering and fertilization techniques.
Food Service Worker
KFC
04.2018 - 09.2022
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Education
Bachelor Of International Studies -
University of The Sunshine Coast
Sunshine Coast, QLDSkills
- Sales experience
- Customer service experience
- Brand awareness
- Building rapport
- Objection handling
- Sales strategies
- Upselling strategies
- Sales training
- Cross-selling services
- Cold calling
- Closing deals
- Customer service
- Relationship building
- Retention strategies
- Business development
- Closing sales
Timeline
Sales Advisor
Youi Insurance
04.2024 - Current
Disability Support Worker
Nurture Disability Support
08.2023 - 04.2024
Delivery Driver
Amici Resturant
02.2023 - Current
Nursery Hand
Blue Sky Nursery
09.2022 - 02.2023
Food Service Worker
KFC
04.2018 - 09.2022
Bachelor Of International Studies -
University of The Sunshine Coast
Similar Profiles
Abby HardcastleAbby Hardcastle
Lodgement Advisor at Youi InsuranceLodgement Advisor at Youi Insurance
Shubham JambeShubham Jambe
IT Support Specialist at Youi InsuranceIT Support Specialist at Youi Insurance
Warrick DigovichWarrick Digovich
Sales Services Inbound/Outbound Advisor at Youi InsuranceSales Services Inbound/Outbound Advisor at Youi Insurance