Finlay Mackay
Melbourne
Summary
Experienced F&V ADM with proven track record in managing department operations efficiently at both St Kilda and Chadestone alike showcasing great results in Sales, VOC and Stock loss for each. Successfully led teams to enhance productivity and streamline workflows. Demonstrated leadership and problem-solving skills through effective team management and conflict resolution. Dealt confidently with issues that had arose such as sick team members and managers as well as inaccurate merchandising plans that needed critical thinking and adaptability to fix
Overview
7
7
years of professional experience
Work History
Fruit & Veg Assistant Department Manager
Woolworths
06.2025 - Current
- Assisted in managing daily operations and staff scheduling for optimal productivity.
- Supported inventory management processes, ensuring stock levels met customer demands
- Monitored sales trends and provided feedback to improve product offerings and promotions.
- Participated in team meetings to discuss performance goals and operational improvements.
- Maintained store presentation standards by organizing produce displays effectively.
- Contributed to the successful achievement of department goals by consistently meeting or exceeding sales targets, lowering stock loss totals and ensuring a high VOC standard
Grocery Nightfill/Fruit and Veg Team Member
Woolworths Group
11.2021 - 06.2025
- Assisted in stock replenishment, maintaining optimal inventory levels on sales floor.
- Provided exceptional customer service, resolving inquiries and enhancing shopping experience.
- Trained new team members on operational procedures and best practices for efficiency.
- Monitored product quality and freshness, assisting in minimizing waste through timely rotations.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Addressed and resolved customer complaints in polite and professional manner.
Bar Staff Member
Village Bell
01.2021 - 11.2021
- Trained new staff on efficient service techniques and product knowledge.
- Provided exceptional customer service, fostering a welcoming environment for patrons.
- Collaborated with team members to ensure smooth service during peak hours.
- Ensured compliance with safety and sanitation regulations, promoting a safe working environment.
- Maintained a clean and organized bar area for an enjoyable customer experience.
- Supported Bar Staff by preparing glasses and jugs ensuring timely restocking of supplies.
- Trained new bussers on best practices for sanitation and service efficiency standards.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Youth Basketball Coach
N/A
02.2019 - 10.2019
- Designed and implemented practice plans to enhance player development and skill progression.
- Fostered a positive team environment through effective communication and conflict resolution strategies.
- Organized and led domestic games, promoting teamwork and sportsmanship among players.
- Evaluated player performance regularly, delivering constructive feedback to support improvement goals.
- Collaborated with parents to communicate player progress and address concerns effectively.
- Developed training drills that improved team dynamics and individual skills consistently over seasons.
- Boosted team spirit and motivation through effective communication and positive reinforcement techniques.
- Promoted sportsmanship among players by modeling respectful behavior during games and practices.
Education
Diploma - Physical Education & Sport Science
Victoria University
Melbourne, Victoria, VIC10-2022
Skills
- Workplace safety
- Team management
- Employee motivation
- Staff management
- Succession planning
- Reliability
- Adaptability
Timeline
Fruit & Veg Assistant Department Manager
Woolworths
06.2025 - Current
Grocery Nightfill/Fruit and Veg Team Member
Woolworths Group
11.2021 - 06.2025
Bar Staff Member
Village Bell
01.2021 - 11.2021
Youth Basketball Coach
N/A
02.2019 - 10.2019
Diploma - Physical Education & Sport Science
Victoria University