Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
References
Timeline
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Finley Schubert

Robina,QLD

Summary

High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.

Overview

12
12
years of professional experience

Work History

Store Manager

EB Games
02.2013 - Current
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Developed a successful employee retention plan, reducing staff turnover rates significantly.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.

Bartender

Rattlesnake Nightclub
06.2015 - 01.2016
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.

Personal Trainer

Self-employeed
05.2015 - 08.2015
  • Improved client fitness levels by developing personalized workout plans and monitoring progress.
  • Enhanced gym member satisfaction by providing one-on-one consultations and group training sessions.
  • Increased client retention through consistent communication, motivation, and support.

Shop Assistant

Big W
09.2011 - 02.2015
  • Enhanced customer satisfaction by providing personalized assistance and product recommendations.
  • Streamlined store operations with effective inventory management and restocking practices.
  • Reduced wait times by efficiently processing transactions at the cash register.
  • Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
  • Assisted customers in locating items, ensuring a positive shopping experience.
  • Collaborated with team members to achieve overall store goals and objectives.

Electrician

Norther Rivers Renewable Energy
03.2014 - 09.2014
  • Assisted in the successful completion of various commercial and residential projects by providing reliable support to journeyman electricians.
  • Improved project efficiency through effective communication with team members and supervisors regarding tasks and responsibilities.
  • Increased job site safety by diligently adhering to OSHA standards and regulations during electrical installations.
  • Maintained accurate documentation of completed work orders, ensuring smooth project management and client relations.

Education

Completed Year 11

South Grafton High School
South Grafton, NSW

Cert III & IIII in Fitness

Human Performance Centre
Gold Coast, QLD
07.2015

1st Year Apprentice

TAFE New South Whales - Grafton
Grafton, NSW
03.2014

Skills

  • Shift Scheduling
  • Hourly Shift Management
  • Risk Management
  • Personnel Development
  • Retail Inventory Management
  • Payroll Management
  • Team Development
  • Store Merchandising
  • Employee Training
  • Loss Prevention
  • Promotional Planning
  • Bank and Safe Deposits

Accomplishments

Store Manager of the year

10 Years Service

Top KPI awards

Affiliations

  • Musician & DJ, played Drums, Piano and Guitar through school, still play the drums to this day. Local DJ for the Clarence valley, DJ'd events and parties such as weddings and school socials.
  • Automotive enthousiast, enjoy talking and working on cars.

References

  • Matt Middlemiss

Email - mmidd@ebgames.com

Mobile - 0417 459 958

Current Title - Property Manager

  • Lachlan Kerry

Email - lachlan.kerry@ebgames.com

Mobile - 0437 894 636

Current Title - District Manager

Timeline

Bartender

Rattlesnake Nightclub
06.2015 - 01.2016

Personal Trainer

Self-employeed
05.2015 - 08.2015

Electrician

Norther Rivers Renewable Energy
03.2014 - 09.2014

Store Manager

EB Games
02.2013 - Current

Shop Assistant

Big W
09.2011 - 02.2015

Completed Year 11

South Grafton High School

Cert III & IIII in Fitness

Human Performance Centre

1st Year Apprentice

TAFE New South Whales - Grafton

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Finley Schubert