Summary
Overview
Work History
Education
Skills
Timeline
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Finn Buchanan

Broadbeach,QLD

Summary

Hi, my name is Finn ! I am 20 a years old female who is hardworking and enthusiastic about learning all fields inside and out. I am passionate about maintaining a balanced lifestyle between work, University and personal life. On my days off, I like to read, paint and go to the gym. I offer strong administrative, relationship-building and problem-solving abilities. I am a friendly face driven by achieving goals, especially in high-volumes of customers and recommending merchandise based on individual requirements while providing a comfortable and relaxed experience.

Overview

6
6
years of professional experience

Work History

Liquorland Miami

Jasmine Evans
02.2024 - 08.2024
  • Organized and detail-oriented with a strong work ethic.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Learned and adapted quickly to new technology and software applications.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Responsible service of Alcohol.

The Star Casino

Zack Johnston
10.2023 - 03.2024
  • Working in a team environment.
  • Responsible service of Food & Beverage.
  • Maintaining a clean work space.
  • Providing useful knowledge to customers when providing them food & beverages.
  • Upselling.
  • Cash handling.

Sales Representative

City Cave Bowral
02.2023 - 10.2023


  • Worked to build relationships with customers and built potential for additional sales.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Managed customer from initial contact to closing with attention to detail to build loyalty.
  • Improved customer service and telecommunication skills to build lasting relationships.
  • Provided product benefits and advantages and discussed pricing with interested parties.

Cafe Worker

Jankes Cafe
07.2021 - 01.2022
  • Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
  • Maintained clean and attractive product displays to entice customer purchases.
  • Produced food and drink products adhering to company quality and quantity standards.
  • Displayed calm and friendly demeanour when addressing and resolving customer issues and complaints.
  • Trained new cafe workers in sales, customer service and safety.

Food and Beverage Server

Genki Poke
02.2019 - 05.2019
  • Provided courteous, friendly service while multitasking in fast-paced environment.
  • Remained focused, calm and professional during peak rush hours.
  • Adhered to health and safety standards while handling food and beverages.
  • Greeted guests warmly to foster welcoming environment.
  • Demonstrated success in maintaining high level of customer satisfaction.
  • Cleaned and set up tables to promptly seat guests and reduce wait times.

Education

No Degree - Alcohol

RSA - Responsible Service of Alcohol
Express Online Training
10.2023

Moss Vale - Qualified First Aid Certificates -

TAFE NSW
05.2023

High School Diploma -

Chevalier College
10.2022

Skills

  • Customer service: Food & Beverage - Friendly
  • Working in a team environment
  • Cleaning and maintaining work place
  • Product knowledge
  • Client acquisition and retention
  • Goal setting & closing sales
  • Problem-Solving Strengths
  • Staff Training
  • Prioritizing Workflows
  • Constructive Feedback
  • Consulting with Customers
  • Needs Understanding
  • Performance Improvement
  • Calm Under Pressure
  • Attention to Detail

Timeline

Liquorland Miami

Jasmine Evans
02.2024 - 08.2024

The Star Casino

Zack Johnston
10.2023 - 03.2024

Sales Representative

City Cave Bowral
02.2023 - 10.2023

Cafe Worker

Jankes Cafe
07.2021 - 01.2022

Food and Beverage Server

Genki Poke
02.2019 - 05.2019

No Degree - Alcohol

RSA - Responsible Service of Alcohol

Moss Vale - Qualified First Aid Certificates -

TAFE NSW

High School Diploma -

Chevalier College
Finn Buchanan