- Enjoy participating in [activity] for overall physical and mental well-being
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Martial Arts
- Video Gaming
- Strategy Games
- Coding and Programming
- Reading
- Gym Workouts
- I like working with my hands and fixing things
- Participating in various activities, including Cycling Walking my dogs and Fishing
FINN HANBRIDGE-CHAMBERS
Cairns,Australia
Summary
A friendly and reliable professional with experience in customer service and administrative roles, I am seeking a position that allows me to contribute effectively I excel in communication, multitasking, and maintaining organization in busy environments. My ability to create a welcoming atmosphere and provide exceptional service makes me a valuable asset to any team.
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Experience in manual labour and maritime environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Barista
McDonald's
06.2024 - 01.2025
- Prepared and served a variety of coffee beverages.
- Maintained cleanliness and organization of the coffee station.
- Provided excellent customer service in a fast-paced environment.
- Operated espresso machines and coffee brewing equipment, ensuring optimal performance and beverage quality.
- Implemented efficient workflow strategies to enhance speed of service during peak hours.
- Collaborated with team members to create a positive work environment, fostering teamwork and cooperation.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Maintained regular and consistent attendance and punctuality.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Managed inventory levels to ensure all necessary supplies were always available, preventing any service delays.
- Maintained a clean and organized workspace for optimal productivity and safety.
Check-In Agent
Pacific Explorer
10.2023 - 01.2024
- Managed customer check-ins using specialized software.
- Resolved issues and ensured document accuracy.
- Provided excellent customer service in a fast-paced environment.
- Utilized reservation systems to verify bookings and update customer information.
- Assisted passengers with special needs, ensuring comfortable and hassle-free travel experiences.
- Reviewed and updated customer information to maintain up-to-date records for high-quality service.
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
- Managed and closed reservation calls to increase bookings by maintaining strong knowledge of resort products, services, and facilities.
- Verified passport and visa validity for international flights, adhering to strict immigration requirements and regulations.
- Provided exceptional customer service, addressing passenger inquiries and resolving issues promptly.
- Enhanced customer satisfaction by efficiently processing check-ins and issuing boarding passes.
- Collaborated with team members to maintain high-quality service standards during peak travel times.
- Maximized on-time departures by expediting baggage handling and coordinating with ground staff.
- Reviewed tickets, identification, and passports to verify traveler identity.
Housekeeper
Mantra Amphora
04.2022 - 11.2023
- Led cleaning teams and maintained guest room standards.
- Addressed guest needs and ensured customer satisfaction.
- Trained new staff on proper cleaning techniques and safety protocols.
- Conducted inventory checks for cleaning supplies, maintaining adequate stock levels.
- Collaborated with maintenance teams to report and address facility issues effectively.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
- Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.
- Fostered positive working relationship with housekeeping and maintenance staff to ensure quick resolution of guest concerns.
- Supported culture of continuous improvement by participating in training sessions on new cleaning technologies and methods.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Boosted team morale and efficiency by organizing more effective cleaning supplies inventory system.
- Enhanced guest satisfaction by maintaining high standards of cleanliness and hygiene in rooms and common areas.
Delivery Driver
Joe’s Pizza & Domino's
01.2021 - 04.2022
- Managed food deliveries, ensuring timeliness and safety.
- Assisted with customer service and order processing.
- Operated delivery vehicle safely, adhering to traffic regulations and company policies.
- Resolved customer complaints swiftly, ensuring positive experiences and repeat business.
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Managed customer inquiries and complaints in polite and professional manner.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
- Achieved record of zero accidents through adherence to traffic laws and safety protocols.
- Documented mileage, deliveries, pickups, customer issues and damages.
Receptionist & Administrative Assistant
Serco Work Experience Certificate II in Marine Technician
04.2020 - 10.2020
- Assisted with front desk operations, including greeting visitors and handling inquiries.
- Managed scheduling and administrative tasks.
- Ensured adherence to safety and operational procedures.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Servicing of Outboard engines under direct supervision.
- Cleaning of Boats decks interiors.
- Training in birthing and line handling of vessels.
- Navigation of vessels in inshore waters.
- Use of two way radio.
Laborer Construction of Swimming Pools
John Gallagher
06.2020 - 08.2020
- Conducted routine maintenance on tools and equipment to ensure optimal performance.
- Maintained clean and organized workspaces, adhering to sanitation regulations.
- Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
- Used variety of hand and power tools to complete tasks.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Loaded and unloaded materials onto trucks and trailers.
- Assisted in digging, trenching and backfilling trenches and foundations.
- Mixed and poured concrete for variety of projects.
- Dug trenches, backfilled holes and compacted earth to prepare for new construction.
- Provided labor support to carpenters, masons and other skilled trades.
- Collaborated with team members to complete tasks efficiently and safely.
- Implemented safety protocols to minimize workplace hazards and enhance compliance.
Education
No Degree - Certificate III in Digital Technology & Media
Tafe North
Cairns, QLD11-2022
No Degree - Certificate II in Hospitality
St Mary's Catholic College
Cairns, QLD05-2019
No Degree - Year 12 Graduation 2020
St Mary's Catholic College
Cairns11-2020
No Degree - Certificate II in Maritime Operations (Coxswain)
Tafe North
Cairns, QLD12-2020
No Degree - Diploma of Information Technology (6 Months )
Griffith University
QLD06-2024
Skills
- Customer Service & Reception Duties
- Technical Support & IT Proficiency
- Effective Communication
- Adaptive & Creative Problem-Solving
- Team Collaboration & Leadership
- Dedicated work ethic
- Administrative & Organizational Skills
Accomplishments
Rebuilding and services computer component and mother boards.
Servicing and setting up friends and family computer systems.
Assisting friends and family to set up software cybersecurity and address technical issues.
Travel overseas assisting with care of my elderly grandparents.
Garden maintainable and mowing lawns for elderly neighbours.
Can operate a small vessel under supervision of licenced party.
Deck hand on family boat.
Certification
- Certificate I in Business
- Certificate III in Digital Technology and Media
- Current First Aid Certification
- Certificate II in Hospitality
- Certificate in Coffee and Barista Skills
- Certificate II in Maritime Operations (Coxswain)
- RSA (Responsible Service of Alcohol) Certificate
Interests
Timeline
Barista
McDonald's
06.2024 - 01.2025
Check-In Agent
Pacific Explorer
10.2023 - 01.2024
Housekeeper
Mantra Amphora
04.2022 - 11.2023
Delivery Driver
Joe’s Pizza & Domino's
01.2021 - 04.2022
Laborer Construction of Swimming Pools
John Gallagher
06.2020 - 08.2020
Receptionist & Administrative Assistant
Serco Work Experience Certificate II in Marine Technician
04.2020 - 10.2020
No Degree - Certificate III in Digital Technology & Media
Tafe North
No Degree - Certificate II in Hospitality
St Mary's Catholic College
No Degree - Year 12 Graduation 2020
St Mary's Catholic College
No Degree - Certificate II in Maritime Operations (Coxswain)
Tafe North
No Degree - Diploma of Information Technology (6 Months )
Griffith University