Experienced hospitality professional with a strong background in the Pizza Pilot and Shift Supervisor positions. Demonstrates adaptability and a commitment to excellent customer service. Skilled in problem-solving, cash handling, and effectively resolving disputes between customers and team members. Graduated from Somerset College with a high school diploma and obtained a Diploma in Business from Barrington College to further enhance skills.
Hi, I’m
Finn Harrison
Gold Coast,Queensland
Summary
Overview
2
years of professional experience
Work History
Maries Pizza
Shift Supervisor
11.2022 - 09.2024
Job overview
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Enforced company policies and regulations with employees.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Resolved conflicts among team members diplomatically, promoting a harmonious work atmosphere conducive to collaboration.
- Streamlined inventory management, reducing waste and optimizing stock levels for daily operations.
Education
Somerset College
High school diploma
University Overview
Barrington College
Diploma of Business
University Overview
Clear to Work
01.2024
University Overview
Responsible service of alcohol certificate
Skills
- Decision Making
- Creativity
- Fast Learner
- Microsoft Office
- Ability to Work in a Team
- Communication Skills
- Adaptability
- Customer service
- Computer skills
- Problem-solving
- Communication
- Employee Training
- Staff Management
Timeline
Shift Supervisor
Maries Pizza
11.2022 - 09.2024
Somerset College
High school diploma
Barrington College
Diploma of Business
Clear to Work
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