Finley Holt
Hampton East,Vic
Summary
I am an enthusiastic learner currently studying international business, relations, and marketing. I am eager to apply my skills in a professional environment while continuing to grow. I am passionate about the benefits of globalization and committed to contributing to dynamic, globally-focused teams. I tend to thrive in collaborative settings with teams in pursuits of goals and achievements.
Overview
3
3
years of professional experience
Work History
Sales Associate
Crown (Melbourne Golf Academy)
01.2023 - Current
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Hospitality Staff
XGolf
02.2022 - 02.2024
- Developed rapport with guests through friendly interactions, leading to increased loyalty and repeat business.
- Improved overall efficiency by monitoring inventory levels of supplies, linens, and toiletries in guestrooms.
- Provided efficient problem-solving skills by effectively addressing guest complaints, leading to swift resolutions and ensuring positive experiences.
- Assisted in training new staff members on best practices, contributing to a well-prepared team.
Education
International Business
Monash University
Melbourne, VIC11.2025
Geelong Grammar School
Geelong11.2021
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Problem-Solving
- Excellent people skills
- Reliable and punctual
- Outgoing Personality
- Flexible Schedule
- Client Service
- Sales expertise
Accomplishments
Victorian Certificate of Education
Geelong Grammar School House Prefect
House Rugby Captain
References
SNEEF GOOBS
NUMB
TOGURT
NUMB
Timeline
Sales Associate
Crown (Melbourne Golf Academy)
01.2023 - Current
Hospitality Staff
XGolf
02.2022 - 02.2024
International Business
Monash University
Geelong Grammar School
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