Nursing and working in the Aged care industry to provide patient centred care
Finn McCloy
Kurrajong,NSW
Summary
Small Family Business Manager with a proven track record at McCloy Automotive, enhancing customer satisfaction and streamlining operations. Skilled in employee leadership, and daily workload management. I encourage a productive team environment, improving overall efficiency. I resolved issues effectively, ensuring a positive experience for all clients. Focused on team collaboration and adapting to changing business needs with reliability and strategic insight.
I am also a Qualified Enrolled Nurse registered with Aphra with proven track record in patient care and clinical excellence as a student nurse now qualified Enrolled Nurse. Successfully managed complex patient cases and coordinated with multidisciplinary teams to ensure optimal patient outcomes. Demonstrated strong communication and problem-solving skills in fast-paced healthcare environments.
My goal is to be looking for a position to further enhance my skills on the weekends.
As nursing is my passion I would love to be able to continue to care for patients and pick up some weekend work in a aged care facility as aged care is where my love for the career started in my very first placement at Nepean Hospital.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Business Manager
McCloy Automotive
10.2020 - Current
- Developed and implemented strategic initiatives to improve customer satisfaction rates.
- Streamlined operational processes, enhancing efficiency across departments.
- Managed customer relationships to optimize operations.
- Managed accounts payable and receivable processes to ensure timely payments and cash flow accuracy.
- Reconciled bank statements and internal records, maintaining data integrity across all financial reports.
- Utilized accounting software (e.g., QuickBooks) for efficient transaction recording and reporting.
- Maintained and processed invoices, deposits, and money logs.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Supervised staff performance
- Increased overall team productivity by fostering a positive work environment and providing effective leadership.
- Communicated with customers positively with particular attention to problem resolution.
- Assisted with hiring process and training of new employees.
Coles Checkout Operator
Coles Supermarket
01.2019 - 10.2020
- Operated point-of-sale systems, ensuring accurate transaction processing and cash handling.
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Maintained organized checkout areas, optimizing workflow and enhancing shopping experience.
- Assisted in training new staff on checkout procedures and customer engagement strategies.
Education
High School Diploma -
TAFE NSW
Kingswood, NSWNursing Diploma
TAFE NSW
Kingswood, NSW12-2024
Accounts And Bookkeeping Cert III
TAFE NSW
NSW09-2022
Skills
- Analytical thinking
- Employee management
- Customer relationship management
- Project management
- Financial management
- Customer service
- Medication administration
- Compassionate care
- Medication and IV administration
- Wound management
- Patient care
- Clinical documentation
- Infection control
- Current Ahpra - Enrolled Nurse registration
Certification
- Diploma of Enrolled nurse - Aphra Registered
- Certificate III in Accounts and Bookeeping
Interests
Timeline
Business Manager
McCloy Automotive
10.2020 - Current
Coles Checkout Operator
Coles Supermarket
01.2019 - 10.2020
High School Diploma -
TAFE NSW
Nursing Diploma
TAFE NSW
Accounts And Bookkeeping Cert III
TAFE NSW
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