Finn Shortt

Global Leader in Agricultural Supply Chain and Commodity Trading ($250 Billion Turnover FY 24)

• Re-engaged by Cargill for a part-time role following strong past performance; now supporting regional marketing initiatives across APAC.

• Created a cohesive flagship narrative on community engagement by synthesising piecemeal stories from across Cargill Australia — to be published across LinkedIn, X (Twitter), and internal platforms.

• Produce high-impact written content to elevate customer engagement, maximise clarity, and ensure alignment with brand voice.

• Trusted contributor to the Cargill APAC GEM Awards for the second consecutive year, collaborating across teams to craft compelling nominations and recognition materials.

• Upcoming responsibilities include redesigning marketing collateral and driving improvements in written communications across digital and print assets.

• Provided high-level front-of-house and administrative support, reporting directly to the General Manager and Team Administrator.

• First point of contact for incoming client calls and email enquiries; triaged and redirected communications to relevant teams with professionalism and efficiency.

• Supported team-wide internal communications, including drafting office-wide updates and coordinating access passes, parking and postal operations.

• Delivered hospitality and event logistics, including hotel coordination, catering arrangements and planning for the end-of-financial-year events.

• Assisted with editing and refining internal marketing materials; initial work impressed the marketing team and led to additional assignments.

• Contributed to early-stage campaign content and award submissions, gaining experience in brand voice and visual alignment.

• Rehired by Cargill in a new team and capacity due to proven reliability, adaptability and communication skills.

Specialist Financial Services Firm for High-Net-Worth Professionals

• Returned in a casual capacity, when requested, to support document digitisation and compliance recordkeeping across finance and tax departments.

Specialist Financial Services Firm for High-Net-Worth Professionals

• Provided administrative and financial support across tax, insurance, and accounting teams to enhance operational efficiency and records accessibility.

• Responsible for scanning and uploading new client documents, reports, cheque requisitions, and financial materials to XPLAN, enabling secure and centralised access for all departments.

• Liaised directly with accounting and insurance teams to ensure client records were complete, compliant, and accessible in a timely manner.

• Spearheaded a document digitisation project, systematically scanning and filing over 100 archival folders — labelled by client, date, and financial year — significantly improving records management and retrieval.

• Collaborated with IT to support OS updates and secure data destruction, contributing to business continuity and system security.

• Provided ad hoc support to the marketing team, including content preparation for LinkedIn and brand-aligned communications.

Specialist Insurance Firm for Accounting and Financial Professionals

• Delivered frontline administrative support and ensured operational efficiency in a compliance-heavy insurance environment.

• Utilised ASOP (custom CRM SaaS portal) to manage client records, monitor policy updates and follow up on service requests.

• Handled high-volume client enquiries via phone and email; transferred calls, clarified key client information and ensured timely follow-through.

• Maintained branded templates for policy renewals, invoices and client-facing communications.

• Used Excel to complete step-by-step compliance and service checks, adhering strictly to ISMS protocols and industry regulations.

• Conducted internal quality reviews to ensure documentation accuracy and alignment with regulatory standards.