Finn Shortt

Objective and Scope

In my role as an Administrative Assistant and Office Support Admin at Cargill, I provide comprehensive administrative and office support across multiple functions. My contributions are integral to the smooth operation and efficiency of the office, as well as supporting key marketing and communication initiatives across the Cargill Agricultural Supply Chain (CASC) Asia Pacific region.

Duties and Responsibilities:

Marketing and Communication Support

• Rewriting and Editing Marketing Material: Played a pivotal role in rewriting and editing marketing materials such as pamphlets, ensuring the content is clear, engaging, and aligned with Cargill's branding and marketing objectives.

• Award Submissions: Managed the demanding task of rewriting, editing, and organising submissions for the CASC GEM Awards, covering regions including India, Philippines, Vietnam, Indonesia, and Australia. This involved meticulous attention to detail and adherence to submission guidelines for a multi-billion dollar company.

Administrative and Office Tasks

• Phone and Communication: Handled phone communications, ensuring efficient liaison with companies regarding orders and maintaining a professional interface with customers and clients.

• Venue Booking and Event Planning: Organised and booked venues for various events, including planning and coordinating end-of-financial-year events. Designed content and flyers to promote these events, ensuring high levels of participation and engagement.

• General Office Administration: Managed a range of general office tasks, including file organisation, document management, and maintaining office supplies to support daily operations.

• Travel and Booking Assistance: Assisted management with bookings for interstate and international travel, ensuring all travel arrangements are efficiently organised and within budget.

• Event Tickets and Hospitality: Secured tickets for management to various events, including sports games and conferences, and coordinated hotel accommodations and travel arrangements.

• Sponsorship Liaison: Contacted and liaised with multiple organisations regarding sponsorship opportunities, contributing to various initiatives and strengthening community and business partnerships.

Liaison and Coordination

• Client and Customer Liaison: Acted as the primary point of contact for clients and customers, facilitating smooth and effective communication to address inquiries and resolve issues.

• Coordination with External Partners: Liaised with external companies and vendors to coordinate orders, services, and other business-related activities, ensuring timely and accurate execution of tasks.

Achievements

• Successfully rewrote and edited marketing materials, enhancing the clarity and impact of Cargill's promotional efforts.

• Played a key role in the successful submission of award applications for the CASC GEM Awards, contributing to the recognition and accolades of a multi-billion dollar company.

• Effectively organised and executed multiple events, including the end-of-financial-year celebrations, ensuring smooth operations and high engagement.

• Efficiently managed travel and event arrangements for management, enhancing operational efficiency and ensuring seamless logistics.

• Strengthened relationships with external organisations through effective sponsorship management, contributing to various office initiatives and community engagement.

In summary, my role as an Administrative Assistant and Office Support Admin at Cargill involves a blend of marketing support, administrative duties, event planning, and sponsorship liaison, all of which contribute to the overall efficiency and success of the office operations and the wider Cargill Agricultural Supply Chain (CASC) Asia Pacific region.

Objective and Scope

As an Admin and Finance Administrator at The Bongiorno Group, I provided comprehensive administrative and tax support to facilitate efficient operations within the firm. My role involved managing various administrative tasks, supporting financial processes, and leading document digitisation projects, all while ensuring accuracy, confidentiality, and efficiency.

Duties and Responsibilities:

Administrative and Financial Support

• Advanced Proficiency in Software: Demonstrated advanced proficiency in XPLAN, Microsoft Office Suite, and Nitro Pro Editor, enhancing workflow efficiency and document management.

• Document Management: Managed scanning, itemisation, and organisation of documents, ensuring a smooth workflow and easy access to critical information.

• Preparation and Editing: Assisted in the preparation and editing of various financial documents and reports, maintaining high standards of accuracy and presentation.

Independent Project Management

• Document Digitisation and Archiving: Led an independent project to scan and digitise the entire fire room, converting physical documents into digital format and archiving them using CRM software. This project involved:

1) Document Digitisation: Scanning physical documents from clients, including financial documents, tax statements, mortgage information, and banking statements.

2) Data Management: Manipulating the scanned documents using software and submitting them into individual client profiles online.

3)Ease of Access: Ensuring that account managers and accountants had greater ease of access to client information, significantly improving operational efficiency.

IT Collaboration and Data Security

• Secure Data Destruction: Worked with IT on projects to destroy hard drives and data in an Information Security Management System (ISMS) compliant manner, ensuring secure destruction of sensitive information.

• Operating System Installation: Assisted IT in the installation of new operating systems, enhancing the firm's technological infrastructure and operational efficiency.

Internal Collaboration

• Liaison with Key Departments: Coordinated with the CFO, insurance department, and account managers to fulfil project requirements, ensuring alignment and effective communication.

• Non-Client Facing Role: Performed tasks independently, with minimal client interaction, focusing on internal processes and project completion.

General Administrative Duties

• Support During Peak Periods: Provided additional support during peak work periods, demonstrating adaptability and efficiency in managing increased workloads.

• Professionalism and Confidentiality: Maintained a high level of professionalism and confidentiality in handling sensitive information, ensuring client trust and data security.

• Team Participation: Actively participated in internal team meetings and training sessions to enhance skills and knowledge, contributing to continuous improvement and professional development.

Achievements

• Successfully managed the digitisation and archiving project, significantly improving document accessibility and workflow efficiency.

• Enhanced the accuracy and professionalism of financial documents and reports through meticulous preparation and editing.

• Demonstrated the ability to work independently on assigned projects, managing tasks efficiently and effectively without direct supervision.

• Contributed to the efficient operation of the firm by demonstrating proficiency in key software tools and maintaining high standards of document management.

• Fostered continuous improvement and professional development by actively participating in training sessions and team meetings.

In summary, my role as an Admin and Finance Administrator at The Bongiorno Group involved a combination of administrative support, financial document management, and independent project leadership. By coordinating with key internal departments and leveraging software tools, I contributed to the efficient operations of the firm.

Objective and Scope

As an Office Support - Admin at Accountancy Insurance, I ensured efficient office operations and client satisfaction by managing essential templates, responding to client inquiries, conducting quality checks, and maintaining high levels of compliance with relevant policies and ISMS standards in the insurance industry.

Duties and Responsibilities

• Template Management: Prepared marketing, renewal, and invoice templates with meticulous attention to detail.

• Data Manipulation: Assisted in data manipulation and amendments to maintain accuracy and integrity.

• Client Communication: Responded promptly and courteously to client inquiries via email and phone.

• Quality Assurance: Conducted quality checks on mailout templates to uphold accuracy and consistency.

• Compliance Management: Ensured adherence to relevant policies and ISMS standards.

Achievements

• Successfully managed template preparation, maintaining accuracy and attention to detail.

• Responded promptly to client inquiries, contributing to positive client relationships.

• Conducted quality checks, ensuring accuracy and compliance with company standards.

• Maintained high levels of compliance with relevant policies and ISMS standards.

In summary, my role as an OS Admin at Accountancy Insurance involved providing crucial administrative support while ensuring compliance with industry standards and policies.