Finn Shortt

Global Leader in Agricultural Supply Chain and Commodity Trading ($250 Billion Turnover FY 24)

• Re-engaged by Cargill to support regional marketing initiatives across APAC, following strong prior performance and tangible project outcomes.
• Write and edit high-impact content for Cargill’s website, LinkedIn, and X (Twitter); synthesise fragmented information into cohesive digital narratives that align with brand voice and purpose.
• Contributed to marketing brochure revisions for external customers; improved clarity, layout and tone across digital and print collateral.
• Trusted contributor to the APAC GEM Awards two years running; drafted multiple award submissions based on complex project data and business metrics—including one that won 1st place across APAC and another that placed 3rd.
• Translate detailed project charters, technical materials and stakeholder inputs into compelling, criteria-aligned submissions for internal and external recognition.
• Ongoing responsibility for content planning, story development and written communications that enhance customer engagement and regional branding efforts.

Global Leader in Agricultural Supply Chain and Commodity Trading ($250 Billion Turnover FY 24)

• Provided high-level front-of-house and administrative support, reporting directly to the General Manager and Team Administrator.
• First point of contact for incoming client calls and email enquiries; triaged and redirected communications to relevant teams with professionalism and efficiency.
• Supported team-wide internal communications, including drafting office-wide updates and coordinating access passes, parking and postal operations.
• Delivered hospitality and event logistics, including hotel coordination, catering arrangements and planning for the end-of-financial-year events.
• Assisted with editing and refining internal marketing materials; initial work impressed the marketing team and led to additional assignments.
• Contributed to early-stage campaign content and award submissions, gaining experience in brand voice and visual alignment. Two of these award submissions went on to place overall for APAC; one came first and the other third

Specialist Financial Services Firm for High-Net-Worth Professionals

• Returned in a casual capacity, when requested, to support document digitisation and compliance recordkeeping across finance and tax departments.

Specialist Insurance Firm for Accounting and Financial Professionals

• Delivered frontline administrative support and ensured operational efficiency in a compliance-heavy insurance environment.
• Utilised ASOP (custom CRM SaaS portal) to manage client records, monitor policy updates and follow up on service requests.
• Handled high-volume client enquiries via phone and email; transferred calls, clarified key client information and ensured timely follow-through.
• Maintained branded templates for policy renewals, invoices and client-facing communications.
• Used Excel to complete step-by-step compliance and service checks, adhering strictly to ISMS protocols and industry regulations.
• Conducted internal quality reviews to ensure documentation accuracy and alignment with regulatory standards.

Specialist Financial Services Firm for High-Net-Worth Professionals

• Provided administrative and financial support across tax, insurance, and accounting teams to enhance operational efficiency and records accessibility.
• Responsible for scanning and uploading new client documents, reports, cheque requisitions, and financial materials to XPLAN, enabling secure and centralised access for all departments.
• Liaised directly with accounting and insurance teams to ensure client records were complete, compliant, and accessible in a timely manner.
• Spearheaded a document digitisation project, systematically scanning and filing over 100 archival folders —labelled by client, date, and financial year— significantly improving records management and retrieval.
• Collaborated with IT to support OS updates and secure data destruction, contributing to business continuity and system security.
• Provided ad hoc support to the marketing team, including content preparation for LinkedIn and brand-aligned communications.