Work History
Skills
Personal Information
Timeline
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Fiona Cook

Como,NSW

Work History

Operations Manager

Mildred Symons House, Anglicare Aged Residential Home
  • Providing leadership and performing management duties, reporting directly to the Residential Manager
  • Responsibilities include rostering, managing staff leave requests, timesheets and staff clock in/out times, recruitment, management of Workers Compensation Claims, WHS audits, managing the Hazardous Substance Register, purchasing, stock take and stores control, conducting Monthly Environmental Audits, engaging and managing contracting staff, site management, admissions.

QANTAS
  • Employed for 28 years in various roles
  • Initially employed as an Aircraft Scheduler, then moved into an IT role as a Subject Matter Expert
  • Held numerous roles in IT, including supporting and managing multiple projects
  • Most recent role was supporting the Alliance and Partnership team, managing system integration and stakeholder management.

Admin/Lifestyle Assistant

Georges Estate
12.2023 - Current
  • Facilitated group sessions and learning discussions to further objectives.
  • Helped clients build life management and coping skills to handle daily needs and specific stressors.
  • Connected clients with available resources to improve plan success.
  • Documented behaviors, treatments and non-compliance issues.

Skills

  • Project Management (Agile and Waterfall)
  • Team management
  • Data analysis
  • Testing and incident reporting
  • Financial strategies
  • Cost saving initiatives
  • Clear and effective communication
  • Patience and empathy

Personal Information

Title: Admin Officer and Lifestyle

Timeline

Admin/Lifestyle Assistant

Georges Estate
12.2023 - Current

Operations Manager

Mildred Symons House, Anglicare Aged Residential Home

QANTAS

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Fiona Cook