Fiona Cook

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Excellent communication skills, both verbal and written.
• High end sales person brought in to lift numbers and sell ultra premium products.
• Being a Store Manager in previous positions I have experience understanding of what was required to lift numbers and raise KPIs.

• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Managed all store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Ordered all Furniture and bedding requirements for the store.
• Trained all new staff myself ensuring they had a sound knowledge and understanding of structure of all 80 mattress's that were carried on the showroom floor.
• Managed Rosters, payroll, and allocated Budgets for sales team.
• Submitted weekly, Monthly Reports, Power-point presentations to my Operations Manager.
• Motivated and drove sales team, lifted KPIs.
• Attended quarterly forums for the company at various destinations through out the year.
• Managed 3 stores for Snooze over the 10 years that I worked for them. Each one required restocking and setup of the stores , employing staff and training. Progress managing at times. training all staff and teaching the skills of selling.

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Taking to and from School

Doing homework

Taking her on fun days

Getting to know her and her needs

Becoming involved in her school activities, being an active parent on opportunities provided

Realising that a step-daughter is a wonderful gift that I embraced willingly

Supporting all aspects of her School and home life

Building her confidence

Teaching her guide-lines and ethics that she can always return to and know they are safe and right.

• Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
• Supported overall project goals by coordinating with supervisors regarding schedules, material needs, and potential challenges or delays in real-time situations.
• Improved worksite safety by conducting thorough pre-operation inspections of dump trucks and equipment.
• Contributed to successful project completion by transporting materials efficiently and safely between locations.
• Inspected truck equipment and supplies such as tires, lights, brakes, gas, oil, and water.
• Maintained truck logs or time recordings as required by state and company policies and regulations.
• Maximized productivity by maintaining a clean working environment both inside the dump truck cab and around the exterior.
• Adapted to various terrains and weather conditions, ensuring safe and efficient transportation of materials regardless of circumstances.
• Ensured compliance with local, state, and federal regulations regarding cargo transport, avoiding penalties and legal issues.
• Participated in safety meetings and training sessions, staying updated on best practices and industry standards.
• Excellent communication skills, both verbal and written.
• Attended OH&S course

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Started in Appliances, advancing and managing White Goods Dept.
• Displaying and marketing the stock ensuring all models had back up stock available for sale.
• Preparation for stock takes.
• Arranging finance for customers that is available in store.
• Preparing invoices and operating cashier counter.
• Going to customers home and measuring up kitchens for their appliances to ensure they fit and liase with cabinet makers to ensure seamless project completion.