Fiona Eveleigh
Langwarrin,VIC
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
15
15
years of professional experience
Work History
Internal Auditor
Bunnings Warehouse
07.2011 - Current
- Identified and reported audit issues.
- Documented recommendations to improve internal controls.
- Produced audit reports.
- Recommended new methods to improve internal controls and operating efficiency.
- Investigated discrepancies discovered during auditing process.
- Documented auditing information utilizing corporate system.
- Trained newly hired employees on company processes, procedures and deadlines.
- Handled supervisor duties when manager was unavailable or out of office.
Invoice Processor
Bunnings Warehouse
02.2009 - 06.2011
- Entered invoice data into company's invoicing system to enable proper tracking and record keeping.
- Processed invoices and payments in line with company policies and procedures.
- Audited and corrected billing and posting documents for accuracy.
- Responded to customer concerns and questions on daily basis.
- Maintained accurate records of customer payments.
Retail Assistant
Bunnings Warehouse
08.2008 - 02.2009
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
Rosebud Secondary College
Rosebud, VICSkills
- Reliability and Integrity Improvement
- Policy Compliance
- Stock Valuation
- Written and Oral Communications
- Effective and Professional Communication
- Reports and Documentation
- Coaching and Mentoring
- Oracle Financials
- Daily Audits
- Creating Workflows
Timeline
Internal Auditor
Bunnings Warehouse
07.2011 - Current
Invoice Processor
Bunnings Warehouse
02.2009 - 06.2011
Retail Assistant
Bunnings Warehouse
08.2008 - 02.2009
Rosebud Secondary College