Fiona Exton

• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
• Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
• Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.

Bond clean

Daily, Weekly or Forthnightly cleaning of NDIS client

Assist co workers if need be

Cleaning office as per roster or as directed my Manager

• Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
• Disinfected and mopped bathrooms to keep facilities sanitary and clean.

• Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
• Managed high call volume efficiently, prioritizing client needs and reducing wait times.
• Supported team members by sharing expertise and assisting with complex queries to improve overall performance.
• Utilized advanced software tools proficiently for efficient call handling, data entry, and reporting purposes.

• Developed strong working relationships with clients'' accounts payable departments, fostering trust and collaboration on billing matters.
• Collaborated with sales and accounting departments to resolve discrepancies, improving overall financial performance.
• Maintained detailed records of all billable items, ensuring accurate charges were applied consistently across clients.
• Preparing check requistion for international clients

• Developed tailored sales pitches for various target demographics, adapting strategies based on customer feedback.
• Increased customer satisfaction by addressing their concerns and providing customized solutions.
• Managed a high volume of inbound calls, maintaining professionalism and efficiency in a fast-paced environment.
• Provided exceptional service during each interaction by clearly explaining product features and benefits as well as answering all questions thoroughly.
• Assited with QF frequent Flyer enquires