Fiona Garrity
Berowra Heights,NSW
Overview
25
25
years of professional experience
Work History
Community Liaison Officer
Department of Foreign Affairs and Trade (DFAT)
Guangzhou, China
03.2024 - 12.2024
- Acted as the first point of contact for staff and families deploying to the Australian Consulate-General Guangzhou, China (the Consulate), including Australian Government representatives of DFAT, the Australian Federal Police, Home Affairs and Austrade), including provision of orientation programs and arrival kits containing information on cultural matters, day-to-day challenges, schooling, social and medical services.
- Maintained communication with staff and families via preparation and dissemination of the Consulate newsletter, sharing information relevant to the community such as events and opportunities to socialize and network.
- Maintained the Consulate Report and responsibility for completion of Employment Conditions Abroad Cost of Living Surveys.
- In partnership with DFAT's Senior Administrative Officer (SAO), liaison with Guangzhou's International schools, social clubs, medical providers, and other institutions that the Consulate community engaged with.
- Ensured all interactions on behalf of DFAT followed DFAT policies, privacy regulations, and national security standards.
Polling Assistant
Department of Foreign Affairs and Trade (DFAT)
Guangzhou, China
10.2023 - 10.2023
- Responsible for issuing ballot papers and checking the identification documents of voters attending the Consulate during the 2023 Australian Voice to Parliament referendum.
- Ensuring the security of ballot boxes, organizing and managing the queue of voters, and assisting with end-of-day procedures.
Retail Sales for Luxury Brands
WWRD (Waterford, Wedgwood, Royal Doulton, Royal Albert)
Sydney
09.2011 - 09.2021
- Delivered a premium retail experience, representing globally recognized luxury heritage brands, specializing in fine china, crystal, and home décor.
- Provided tailored product recommendations by understanding clients' personal preferences and lifestyle needs.
- Maintained expert knowledge of each brand’s history, craftsmanship, and unique selling points to effectively communicate brand stories.
- Assisted in store presentation, visual merchandising, and stock rotation in accordance with brand guidelines.
- Cultivated long-term relationships with a high-end clientele, including collectors and international tourists, to drive customer loyalty and repeat business.
Product Developer
Volcom Australia
Brookvale
07.2005 - 08.2008
- Collaborated with design and merchandising teams to develop apparel collections from concept through to production.
- Managed product development calendars, ensuring critical deadlines were met across sampling, sourcing, and approvals.
- Maintained detailed tech packs and BOMs using PLM systems, ensuring accurate communication of specifications, such as fabric details, trims, and construction methods.
- Oversaw sample development, fit sessions, and production handovers, with attention to construction and brand standards.
- Traveled to China to source fabrics and trims, working directly with mills and suppliers to ensure quality, pricing, and lead times aligned with brand and market expectations.
- Built strong supplier relationships, negotiated MOQs and costs, and assessed materials for suitability in terms of performance and aesthetics.
Merchandiser
MARCS
Alexandria, NSW
05.2004 - 06.2005
- Facilitated FOB price agreements with factory partners.
- Raising contracts with suppliers.
- Fostered and managed supplier relationships.
- Oversaw supplier compliance with predefined range schedules.
- Updated spreadsheet tracking all import development tasks.
- Managed the preparation of price tickets for overseas dispatches.
- Ensured the availability of necessary accessories through systematic replenishment and ordering.
- Ensured accuracy of invoice reconciliation prior to submission to Accounts.
- Confirmed and approved shipment bookings.
PA to Managing Director
COLT Telecom
London, United Kingdom
01.2002 - 01.2003
Assistant Buyer
Racing Green (Arcadia Group)
London, United Kingdom
01.2001 - 01.2002
Shipping and Merchandising Coordinator
Max Mara (Higgovale)
Double Bay
01.2000 - 01.2001
Volunteer Work
- American International School Guangzhou, China 'Ram Shack' - 2022-2024
- Berowra Public School Uniform Shop - 2017-2021
Timeline
Community Liaison Officer
Department of Foreign Affairs and Trade (DFAT)
03.2024 - 12.2024
Polling Assistant
Department of Foreign Affairs and Trade (DFAT)
10.2023 - 10.2023
Retail Sales for Luxury Brands
WWRD (Waterford, Wedgwood, Royal Doulton, Royal Albert)
09.2011 - 09.2021
Product Developer
Volcom Australia
07.2005 - 08.2008
Merchandiser
MARCS
05.2004 - 06.2005
PA to Managing Director
COLT Telecom
01.2002 - 01.2003
Assistant Buyer
Racing Green (Arcadia Group)
01.2001 - 01.2002
Shipping and Merchandising Coordinator
Max Mara (Higgovale)
01.2000 - 01.2001
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