Summary
Overview
Work History
Education
Skills
Key Assets
Timeline
Generic
Fiona Heussner

Fiona Heussner

Phillip Bay

Summary

An entrepreneurial, passionate and dynamic sales operator, I hold over 17 year’s experience in selling and marketing international premium beer, craft beer and premium cider in key on and off premise accounts across Sydney. I drive business growth through relationship building, hard work and a real belief in a win-win approach with my customers. I am passionate about the beer and cider industry and go to great lengths to ensure that I not only build brands in the right way but deliver clear volume and commercial benefits for both the company I represent and my customers. I am commercially focused and equally passionate about building premium and craft beer and cider brands. During the past 17 years I have built excellent relationships and an extensive network across key on premise, retail and wholesale in Sydney in the liquor industry. My aspiration and ambition is to evolve and develop myself further to deliver fantastic results for the company and team that I work with.

Overview

18
18
years of professional experience

Work History

Key Accounts Manger

Sydney Beer Co
09.2024 - Current
  • Collaborated with cross-functional teams for seamless project execution and exceptional client service.
  • Implemented account plans to enhance customer retention and optimize business potential.
  • Maximized revenue growth for strategic clients through effective management of sales opportunities.
  • Negotiated contract terms and pricing, securing profitable deals for the company.

Business Develepment Manager

ALM - Australian Liquor Marketers - Metcash
09.2017 - 09.2024
  • Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers.
  • Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
  • Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
  • Generated new business with marketing initiatives and strategic joint business plans.

Key Accounts Manager

Drinkworks
09.2007 - 09.2017
  • Identified new business opportunities by analyzing industry trends and competitor activities.
  • Assisted marketing team in creating promotional materials that resonated with target audience segments effectively.
  • Collaborated with cross-functional teams for seamless project execution and exceptional client service.
  • Optimized resource allocation by monitoring budgets closely while overseeing projects from inception till conclusion.

Education

Sales Excellence Training -

DB Breweries

Excel

Microsoft Excel Training Course
Sydney

Presenting

Presetning With Impact
Sydney

Secretarial course -

Gymea college of Tafe
01.1998

High School certificate -

Gymea High School
01.1997

Skills

  • Data-driven decision making
  • Relationship management
  • CRM proficiency
  • Pipeline development

Key Assets

  • Sales Excellence-Proven delivery of sales volume and consistently exceeding budgets
  • Commercially focused-Clear understanding of margin and profit delivery for company and customer
  • Brand builder-Focused brand builder
  • Communication –Excellent communicator verbally and written
  • Team player – Deliver targets with and for the team
  • Customer focused-Always ensuring I over deliver on customer expectations
  • Dedicated, passionate and Loyal
  • Deep knowledge of the beer and cider and wholesale business -over 17 years experience

Timeline

Key Accounts Manger

Sydney Beer Co
09.2024 - Current

Business Develepment Manager

ALM - Australian Liquor Marketers - Metcash
09.2017 - 09.2024

Key Accounts Manager

Drinkworks
09.2007 - 09.2017

Secretarial course -

Gymea college of Tafe

High School certificate -

Gymea High School

Sales Excellence Training -

DB Breweries

Excel

Microsoft Excel Training Course

Presenting

Presetning With Impact
Fiona Heussner