Fiona Hu

Developing Marketing Strategies:

● Develop and execute marketing campaigns to promote Smart and Skilled programs to eligible individuals.

Utilize various channels such as digital marketing, social media, and traditional advertising to reach the target audience.

Market Research:

● Conduct research to understand the training needs of the local real estate agency and identify opportunities for program promotion.

Content Creation:

● Develop compelling marketing materials, including brochures, websites, and social media content, to effectively communicate the value of Smart and Skilled programs.

Event Coordination:

● Plan and coordinate events to promote SIIT, such as open houses, workshops, and conferences.

Student Recruitment:

● Collaborate with admissions teams to develop and implement strategies for student

recruitment, both domestically and internationally.

● Responsible for the consultation (sales) of overseas real estate projects for high net worth

individuals.

● Completed daily pre-sale clients consultation , follow-up and call at clients and provided clients with consultation on overseas property purchase policies and regulations, loan policies. whole sales process including contract docu-sign , down payment transfer, property settlement, leasing and other after-sales

services;

● Maintained clients resources under my sale force , update clients purchase processes

in CRM system , accurately understood clients needs , and provided high-quality real estate

projects , global asset allocation and investment

suggestions;

● Complete after-sales client tracking , service and follow-up projects development procedures , and provide one-stop solutions and distinguished services to clients.

● Develop and maintain a thorough understanding of the building, its features, and the local area.

● Engage with potential buyers and assist them in their decision-making process.

● Provide detailed information about the apartments , including pricing , floor plans , and amenities.

● Manage leads , follow up with potential buyers , and provide exceptional customer service throughout the sales process .

● Attend sales meetings and training sessions to stay up-to-date on the latest market trends and sales techniques .

● Manage the sales process from start to finish , including contract negotiations ,settlement ect.

● Practicing selling skills to get vendor the highest selling price.

● Conducting open homes and private appointments, advising buyers on the merits of properties and the terms of sale.

● Building and maintaining positive relationships with vendors, advising vendors of sales and marketing options by selling of auction or private sale.

● Preparing documents for market appraisals and conducting market appraisals, prospecting properties, arranging advertising, conducting home styling and scheduling open times before listing the properties on the market.

● Managing Buyers and vendors database, weekly follow ups.

● Liaising with solicitors/conveyancers about the contract preparation, contract exchanging and structuring the terms of settlement

● Utilize existing customer resources to introduce international courses to parents through telephone calls, WeChat, and face-to-face interactions. Encourage parents to continue regular classes and address any concerns related to student progress, course consultations, and scheduling matters.

● Monitor and follow up on student performance, maintaining detailed records to provide timely updates on grades and class achievements to parents.

● Manage the timetable for foreign teachers, overseeing both regular and one-on-one course scheduling.

● Take responsibility for invoicing tuition fees, meticulously verifying course amounts and details. Communicate with parents to ensure prompt payment.

● Handle the collection of daily cash payments.

● Record and document student feedback regarding the quality of teacher instruction.

● Manage daily schedules, work forms, and other administrative tasks.

● Attend to various administrative matters, including office supplies procurement, correction of student test papers, and timely preparation of required teaching materials for teachers.

● Visitor and Reception Management

Greet and assist visitors, ensuring a positive and professional impression. Coordinate meeting room reservations and ensure a welcoming environment for guests.

●Document Management

Oversee the identification, reception, organization, and lending of archival files. Maintain an organized filing system and ensure the security of sensitive documents.
● Financial Administration

Collate and settle various administrative invoices in a timely and accurate manner. Support budget tracking and financial reporting as needed.
●Facilities and Equipment Management

Maintain and manage the office environment, overseeing the repair and replacement of equipment and facilities. Coordinate with vendors for maintenance services and ensure a safe and comfortable workspace.

● Contact Information Maintenance

Update and manage employee contact information, including address books and phone numbers. Ensure accuracy and completeness of contact databases.
● Task Execution

Complete other tasks assigned by the administrative manager promptly and effectively. Collaborate with team members to achieve overall organizational goals.