Stephen Hutchings
MAROOCHYDORE,Australia
Summary
Personal Attributes: Excellent verbal and written communication skills. Enthusiastic and friendly. Strong focus on attention to detail and prides himself on quality. Works well in a team and individually.
Overview
17
17
years of professional experience
Work History
Customer Relationship Officer/Personal Banker
Bendigo Adelaide Bank Limited
Marcoola, Australia
08.2019 - Current
- Personal account opening
- Business account opening including Company and Trust entities
- Credit card and personal loan interviewing, application, assessment and approval
- Branch staff training
- Supervising staff
- Branch compliance including reporting, data management, auditing preparation
- Insurance quoting and selling
- Home loan referrals
- Wealth product referrals
Customer Service Officer
Bendigo Adelaide Bank Limited
Marcoola, Australia
01.2011 - 07.2019
- Customer Service, Cash handling, Insurance, Wealth products, Treasury management, Atm balancing, Account opening, Foreign currency, Community engagement
Machine Operator
Just Benches (Euroline Group)
Forest Glen, Australia
09.2007 - 12.2010
- Manufacturing of ‘flat pack’ kitchens
- Edging and milling of kitchen cupboard doors and cabinet components
- Sizing and cutting of boards
- Receive and process orders
- Clean and maintain machinery
- Quality control of product
- Working individually and in a team environment
Education
Diploma of Education - English, Social Education
Monash University
01.1993
Bachelor Of Arts Degree - Politics, English Literature
Swinburne University
01.1991
Skills
- Sales proficiency
- Account updates
- Account management
- Up-selling techniques
- Client retention strategies
- Training and mentoring
Hobbies and Interests
- Reading
- Family
- Travel
- Guitar
- Fishing
- Walking
- Movies
- Real estate
- Stock market
References
- Donna White, Qld Country Bank – Lending Team, 0434 3404 04
- Kerryn Vincart, Bendigo Adelaide Bank Limited – Manager Tewantin, 07 5440 5289
Attributes
- Excellent verbal and written communication skills.
- Enthusiastic and friendly.
- Strong focus on attention to detail and prides himself on quality.
- Works well in a team and individually.
Timeline
Customer Relationship Officer/Personal Banker
Bendigo Adelaide Bank Limited
08.2019 - Current
Customer Service Officer
Bendigo Adelaide Bank Limited
01.2011 - 07.2019
Machine Operator
Just Benches (Euroline Group)
09.2007 - 12.2010
Diploma of Education - English, Social Education
Monash University
Bachelor Of Arts Degree - Politics, English Literature
Swinburne University
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