Fiona Huxtable
Melbourne,VIC
Summary
Dynamic professional with a proven track record at Life Without Barriers, excelling in client advocacy and service coordination. Skilled in developing tailored care plans and training staff, enhancing client satisfaction and operational efficiency. Committed to innovation and problem-solving, ensuring compliance and safety in all aspects of disability support.
Overview
28
28
years of professional experience
Work History
Team Leader, Disability Client Services
Life Without Barriers
01.2020 - Current
- Assisted in providing support and resources to clients with disabilities both 1:1 and in SIL houses and personal homes.
- Maintained compliance with industry standards and regulations through diligent record-keeping and documentation practices.
- Collaborated with team members to streamline service processes for improved client satisfaction.
- Engaged in training sessions to enhance knowledge of disability services and regulations.
Disability Support Worker
Department of Human Services
03.2010 - 01.2020
- Provided personalized support to individuals with disabilities, enhancing daily living skills and promoting independence.
- Developed and implemented tailored care plans to meet individual needs and improve overall quality of life.
- Collaborated with healthcare professionals to ensure effective communication and continuity of care for clients.
- Trained and mentored new staff on best practices in disability support and client engagement strategies.
- Conducted regular assessments of client environments, identifying potential hazards and implementing safety measures.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
Flight Attendant
Qantas Airways
08.1997 - 11.2004
- Delivered exceptional in-flight service, ensuring passenger comfort and satisfaction during all phases of flight.
- Coordinated emergency procedures, maintaining safety protocols and responding effectively to onboard incidents.
- Trained new staff on company policies, passenger service standards, and safety regulations to enhance team performance.
- Collaborated with cabin crew to optimize workflow, improving operational efficiency during high-demand flights.
Education
Advanced Diploma of Community Sector Management - Disability
Skills Australia
Melbourne, VIC11-2019
Cert 4 Disability - Disability
Health Skills Australia
Melbourne02-2012
Skills
- Client advocacy
- Innovation and creativity
- Training delivery
- Staff development
- Service coordination
- Teamwork and collaboration
- Problem-solving
- Time management
- Reliability
Timeline
Team Leader, Disability Client Services
Life Without Barriers
01.2020 - Current
Disability Support Worker
Department of Human Services
03.2010 - 01.2020
Flight Attendant
Qantas Airways
08.1997 - 11.2004
Advanced Diploma of Community Sector Management - Disability
Skills Australia
Cert 4 Disability - Disability
Health Skills Australia
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