Doriah Tamu
88 Phillemon Street, Warraber Island,QLD
Summary
I am a hardworking and passionate individual with strong organisational skills eager to secure the MSAO position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
Work History
Multi Skilled Administration Officer (MSAO)
Torres Strait Island Regional Council - Diviosn10
09.2024 - Current
- Developed strong working relationships with colleagues, contributing to a positive work environment.
- Provided exceptional customer service, addressing inquiries professionally and in a timely manner.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Supported department heads through conducting research, preparing reports, and managing various administrative tasks efficiently.
- Processed purchase orders and invoices
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Performed wide-ranging administrative, financial and service-related functions.
- Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
- Completed daily logs for management review.
Office Administration Assistant
Macoy Enterprise
12.2022 - Current
- Facilitated smooth office operations by managing inventory of supplies, placing orders as needed, and maintaining organized storage areas.
- Managed multiple priorities simultaneously through effective time management practices, ensuring all tasks were completed on schedule while maintaining a high level of accuracy.
- Assisted in financial management tasks such as expense reporting and invoice processing
- Improved client relations through timely and courteous communication, addressing inquiries, and resolving issues promptly.
- Fostered strong professional relationships with clients by maintaining accurate contact records, and delivering excellent customer service.
- Contributed to a positive work environment by providing attentive reception services, greeting visitors warmly, and directing them appropriately.
- Expedited daily operations by efficiently sorting incoming mail for distribution to the appropriate recipients within the organization.
- Managed filing system, entered data and completed other clerical tasks.
- Completed forms, reports, logs, and records to quickly handle all documentation for AFMA
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Liaised between clients and vendors and maintained effective lines of communication.
Teacher's Aide
Tagai College - Warraber Ngurpay Lag
07.2023 - 12.2024
- Assisted teachers with supervision and care of group of children.
- Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
- Supported classroom activities, tutoring, and reviewing work.
- Distributed learning materials such as worksheets, textbooks and group assignments.
- Supported classroom maintenance and upkeep, organising books, and materials.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Mentored and tutored individual students needing additional help.
- Encouraged small groups to discuss topics and explore concepts through hands-on activities.
- Developed materials for classroom teachers to support instruction, lab work or in-class activities.
- Supported student physical, mental, and social development using classroom games and activities.
- Supported student learning objectives through personalized and small group assistance.
- Maintained safety and security by overseeing students in recess environments.
Healthy Lifestyle Officer
Torres Strait Island Regional Council - Division10
03.2023 - 06.2023
- Maintained inventory of supplies and equipment with established sign-out procedures.
- Scheduled events in recreation facilities and monitored facility conditions.
- Boosted participation rates by developing targeted marketing strategies for various age groups and interests.
- Coordinated logistics for special events such as tournaments, festivals, and exhibitions, ensuring timely set-up and teardown processes.
- Established strong relationships with community stakeholders.
- Collaborated with local organisations to expand program offerings, increasing community involvement in recreational activities.
- Implemented risk management strategies to minimize potential hazards during recreational activities, ensuring participant safety at all times.
- Monitored facility usage and maintenance needs to ensure safe, clean spaces were available for participants at all times.
- Planned resident outings and special events to mark holidays and celebrate special occasions.
Shop Assistant
CEQ - IBIS Warraber
02.2023 - 03.2023
- Completed daily tasks accurately and on-time to support shop needs.
- Maintained a clean and organized shop floor, optimiing space for ease of customer navigation.
- Contributed to team success by supporting colleagues during peak periods or staff shortages.
- Assisted customers in locating items, ensuring a positive shopping experience.
- Organised shelves to remove slow moving items and add new merchandise.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
- Greeted customers entering store and offered assistance with requirements.
- Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
- Reduced wait times by efficiently processing transactions at the cash register.
- Maintained cleanliness and order in all areas of store, creating welcoming environment for shoppers.
- Stocked merchandise, clearly labeling items, and arranging according to areas
- Performed cash, card, and check transactions to complete customer purchases.
Education
High School Diploma -
Mount St. Bernard College
Herberton QLD11.2022
Skills
- Punctual
- Honest
- Committed
- Great Customer Service
- Friendly
Timeline
Multi Skilled Administration Officer (MSAO)
Torres Strait Island Regional Council - Diviosn10
09.2024 - Current
Teacher's Aide
Tagai College - Warraber Ngurpay Lag
07.2023 - 12.2024
Healthy Lifestyle Officer
Torres Strait Island Regional Council - Division10
03.2023 - 06.2023
Shop Assistant
CEQ - IBIS Warraber
02.2023 - 03.2023
Office Administration Assistant
Macoy Enterprise
12.2022 - Current
High School Diploma -
Mount St. Bernard College
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