Fiona Pollock
Assistant in Nursing
Gladstone,QLD
Summary
To secure a position with a well-established organization with a stable environment and the possibility of progressing within the business and that will lead to a long-lasting relationship in my chosen field in Nursing, Health Services and my ambition and dedication of getting my degrees in Nursing as an EEN.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Acting Supervisor, Customer Services Assistant
BCF
11.2021 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Achieved results by working with staff to meet established targets.
- Maintained compliance with company policies, objectives, and communication goals.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs
- Monitored workflow to improve employee time management and increase productivity
- Evaluated employee performance and coached and trained to improve weak areas
Health Services Assistant
Eden Vale Aged Care Facility
06.2020 - 07.2020
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Monitored status of individuals with chronic health concerns.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Effective communication Skills.
- Maintaining effective hygiene skills.
- Applying standard precautions.
- Support a person to shower and or bath.
- Dressing.
- Grooming.
- Support a person with personal Hygiene, and oral Hygiene.
- Supporting a person with eating and drinking.
- Facilitate the empowerment of a person with dementia.
- Responding to behaviour of concerns.
- Supporting a person with movement.
- Transfer and Transport needs.
- Falls recovery.
- Assisted with regulatory issues such as compliance.
- Transported patients between rooms and appointments or testing locations.
Process Operator, Lubrication Tech
Queensland Alumina Limited
10.2017 - 07.2020
- Reported to shift supervisor on production status, problems and deviations.
- Maintained compliance with health, safety, and environment practices.
- Isolated and prepared equipment for corrective and scheduled maintenance procedures.
- Observed all safety rules and regulations and encouraged others to do same, effectively reducing work-related injuries.
- Efficiently operated all equipment and machinery according to manufacturer instructions.
- Communicated effectively with team on technical level.
- Read and applied information in specifications to determine equipment settings impacting product outputs.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Maintained quality assurance and customer satisfaction objectives.
- Applied critical thinking and research to address complex issues.
Education
No Degree - Certificate III in Health Services Assistant
Central Queensland University
Rockhampton, QLD09.2021
No Degree - HLTAID001: Providing Cardiopulmonary Resuscitation
Narbil Training
Gladstone, QLD03.2021
No Degree - HLTAID003: Provide First Aid
Narbil Training
Gladstone03.2021
Diploma in Nursing - Diploma in Nursing
Central Queensland University
Gladstone, QLD12.2024
Skills
- Diploma in Nursing (currently)
- Certificate III in Health Services
- NDIS
- Bluecard
- First Aid
Certification
- Certificate III in Health Services Assistant, Central Queensland University. 2021.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Acting Supervisor, Customer Services Assistant
BCF
11.2021 - Current
Health Services Assistant
Eden Vale Aged Care Facility
06.2020 - 07.2020
Process Operator, Lubrication Tech
Queensland Alumina Limited
10.2017 - 07.2020
No Degree - Certificate III in Health Services Assistant
Central Queensland University
No Degree - HLTAID001: Providing Cardiopulmonary Resuscitation
Narbil Training
No Degree - HLTAID003: Provide First Aid
Narbil Training
Diploma in Nursing - Diploma in Nursing
Central Queensland University
Similar Profiles
Rowen GovendenRowen Govenden
Store Manager at BCFStore Manager at BCF
Charlotte VaughanCharlotte Vaughan
Assistant Store Manager at BCFAssistant Store Manager at BCF
MAGUIRE M BARROWMAGUIRE M BARROW
Retail Team Member at BcfRetail Team Member at Bcf
Zoe McDonaldZoe McDonald
Retail Team Member at BCFRetail Team Member at BCF
Amy MitchellAmy Mitchell
Resturant Manager at SUBWAY®RestaurantsResturant Manager at SUBWAY®Restaurants