Summary
Overview
Work History
Skills
Interests
Timeline
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Fiona Ritchie

GULMARRAD,NSW

Summary

Demonstrates strong communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.


I Enjoy home décor and staging, with a keen eye for design and have successfully transformed spaces to enhance visual appeal and functionality, catering to diverse client styles and preferences. I enjoy selecting colour palettes, furniture, and accessories to create inviting environments that resonate with potential buyers. Incorporating current design trends while ensuring each home tells a unique story, ultimately boosting marketability and sales potential.


Overview

5
5
years of professional experience

Work History

Hotel Services

Uniting Aged Care
07.2023 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Paid attention to detail while completing assignments.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Property Management Assistant

LJ Hooker Real Estate
10.2021 - 06.2022
  • Assisted property manager in conducting regular inspections to maintain property standards and address any issues proactively.
  • Maintained positive relationships with tenants through clear communication and prompt responses to inquiries or concerns.
  • Enhanced tenant satisfaction by promptly addressing maintenance requests and ensuring timely resolution.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Prepared and maintained accurate records of tenant communication, lease agreements, and payment history for streamlined operations.
  • Kept properties in compliance with local, state, and federal regulations.

Owner

Fiona's Fashions / Decor and Designs
07.2020 - 05.2021
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Consistently received positive feedback from clients regarding attention to detail, creativity, professionalism.
  • Enhanced room aesthetics by selecting and applying colour schemes that complemented architectural features.
  • Facilitated workshops on DIY decor techniques, empowering clients with skills to make small updates on their own.

Skills

  • Customer service
  • Problem-solving
  • Time management
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking Abilities
  • Organizational skills

Interests

  • Interior Design
  • Crafting and DIY Projects
  • Photography

Timeline

Hotel Services

Uniting Aged Care
07.2023 - Current

Property Management Assistant

LJ Hooker Real Estate
10.2021 - 06.2022

Owner

Fiona's Fashions / Decor and Designs
07.2020 - 05.2021

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Fiona Ritchie