Fiona Rowley
Raceview,QLD
Summary
Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills. I have 30 yrs experience working in the Aged Care sector and Disabilities.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Support Worker
Arias Disabilities Australia
Bracalba, QLD
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Kept clients engaged in social networks and communities for personal health and growth.
- Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
- Promoted independence among clients through skill-building exercises and goal-setting initiatives.
- Mentored new support workers by providing guidance, sharing best practices, and modeling effective client-centered care techniques.
- Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
- Improved client independence with structured life skills training.
- Provided crisis intervention when necessary, maintaining client safety and stability.
- Assisted clients in managing medications, ensuring adherence to prescribed treatments.
- Encouraged clients to engage in physical activities, promoting healthier lifestyles and wellbeing.
- Supported clients in accessing community resources, enhancing their integration and participation in community activities.
- Implemented behavior management plans for clients with challenging behaviors, promoting harmonious living environment.
Support Worker
Livabilitycare Australia
Brisbane, QLD
04.2022 - 03.2024
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Kept clients engaged in social networks and communities for personal health and growth.
- Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
- Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
- Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
- Assisted clients in accessing available resources such as housing options, financial supports, and healthcare services.
- Collaborated with interdisciplinary teams to develop and implement individualized care plans for each client.
- Assisted clients with personal care tasks, preserving their dignity and promoting independence.
Personal Support Worker
MS Springfield Apartments
Springfeild , QLD
05.2018 - 08.2020
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Provided safe mobility support to help patients move around personal and public spaces.
- Kept close eye on client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
- Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness.
- Helped clients maintain optimal health by overseeing medication administration and all doctor's appointments.
- Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles.
- Documented vitals, behaviors and medications in client medical records.
- Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
- Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
- Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Developed rapport to create safe and trusting environment for care.
- Supervised daily activities and provided assistance when needed.
Nurse Assistant
St Mary's Hostel
Raceview, Qld
08.2006 - 10.2018
- Helped patients effectively manage routine bathing, grooming and other hygiene needs.
- Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Secured patient information and maintained patient confidentiality by completing and safeguarding all medical records.
- Reported any unusual or urgent circumstances in patients' condition or environment immediately to Registered Nurse.
Education
Sale Technical College
Sale Victoria 01.1985
Skills
- Patient Care
- Medication Administration
- Sterile Procedures and Techniques
- Cleaning
- Patient Bathing
- Emotional Support
- Infection Control
- Skin Care
- Bathing
- Dementia Knowledge
- Meal Preparation
- Rehabilitation
- ADLs Assistance
- Long-Term Care
- Meal Serving
Certification
- First Aid/CPR Certified
- Certificate III Aged
- Attainment Certificate Physio Assistant
- Attainment Certificate Podiatry
Additional Information
Alina Runcorn
State Manager
statemanagerqld@livabilitycare.com.au
Karen Talbot
Clinical Nurse Manager
Infinite care Ipswich
0428655137
Timeline
Support Worker
Livabilitycare Australia
04.2022 - 03.2024
Personal Support Worker
MS Springfield Apartments
05.2018 - 08.2020
Nurse Assistant
St Mary's Hostel
08.2006 - 10.2018
Support Worker
Arias Disabilities Australia
Sale Technical College