Fiona Scown
Tyabb,VIC
Summary
Energetically contributed to Woolworths Supermarket's bakery team, enhancing customer satisfaction through exceptional service and adherence to food safety compliance. Demonstrated punctuality, reliability, supportive with great communication skills and a very approachable manner.
Bakery Manager for 18 mths at Woolworths Langwarrin.
Overview
25
25
years of professional experience
Work History
Bakery Assistant
Woolworths Group
04.1999 - Current
- Developed a loyal customer base due to excellent interpersonal skills while taking orders or responding to inquiries about various baked goods.
- Strengthened relationships with customers through attentive service, active listening, and thoughtful recommendations based on individual preferences.
- Contributed to a positive work environment by collaborating with team members and assisting in various tasks as needed.
- Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
- Maintained tidy and organized work area to comply with cleanliness standards.
- Time management, working autonomously and within a team environment.
Education
Diploma - Councelling & Family Intake
Brotherhood of St Lawrence
Frankston, VIC10.2014
Cert III - Family And Community Services
Chisholm Institute
Hastings, VIC2013
Skills
- Customer Service
- Punctual and Reliable
- Workplace Safety
- Customer Satisfaction
- Food Safety Compliance
- Adaptability
- Excellent time management
- Communication
- Leadership qualities
- Flexible with work hours
Timeline
Bakery Assistant
Woolworths Group
04.1999 - Current
Diploma - Councelling & Family Intake
Brotherhood of St Lawrence
Cert III - Family And Community Services
Chisholm Institute
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