Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Fiona Shaw

Ballarat,VIC

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

11
11
years of professional experience

Work History

Personal Carer

Self employed
Ballarat, VIC
11.2021 - Current
  • Assisted clients with daily living activities and personal hygiene needs.
  • Provided companionship to enhance emotional well-being and social engagement.
  • Coordinated transportation for medical appointments and community outings.
  • Collaborated with healthcare professionals to ensure comprehensive care plans were followed.
  • Assisted individuals with daily activities such as showering, dressing, grooming, and toileting.
  • Performed light housekeeping duties such as laundry, cleaning and meal preparation.
  • Supported bathing, dressing and personal care needs.

Child Protection Caseworker

Department of Health and Human Services
Ballarat, VIC
10.2014 - 10.2021
  • Conducted comprehensive assessments of child protection cases and family needs.
  • Developed and maintained individualized service plans for children and families.
  • Advocated for children's rights and safety in legal proceedings and hearings.

Education

Diploma - Family And Community Services

Federation University Australia
VIC
08-2014

Bachelor of Education - Education

University of Ballarat
Ballarat, VIC
03-2009

Some College (No Degree) - Horticulture Science

Federation University Australia
VIC

Skills

  • Team collaboration
  • Service planning
  • Crisis intervention
  • Report writing
  • Resource coordination
  • Effective communication
  • Risk management
  • Policy implementation
  • Emotional intelligence
  • Cultural competence
  • Conflict resolution
  • Case assessment

Affiliations

  • I have been a passionate home gardener for 35 years
  • I am a keen lifelong learner, as evident through my studies
  • I enjoy outdoor activities, health and fitness
  • I have joined a local horticultal group and intend to expand on this through further memberships
  • My other interests include open gardens, nurseries, exhibitions and galleries.

Timeline

Personal Carer

Self employed
11.2021 - Current

Child Protection Caseworker

Department of Health and Human Services
10.2014 - 10.2021

Diploma - Family And Community Services

Federation University Australia

Bachelor of Education - Education

University of Ballarat

Some College (No Degree) - Horticulture Science

Federation University Australia
Fiona Shaw