Summary
Overview
Work History
Education
Skills
Timeline
Generic

Fiona Stevens

Hillside,VIC

Summary

I currently run two small businesses from home and I am looking to get back to the workforce full time.

Overview

12
12
years of professional experience

Work History

Pet Sitter & Dog Walker

Paws N Claws Pet Sitting
02.2024 - Current

• Pet Sitting for dogs & cats
• House Visits
• Running doggy daycare
• Providing dog training
• Walking dogs for numerous clients
• Basic dog wash and grooming service
• Maintain Facebook page and professional Insta account
• Create forms, flyers and various other marketing material
• Create online ads using Facebook
• Photograph pets and upload to socials
• Visit pets at client homes whilst they're on holidays
• Organise doggy daycare sessions for dogs who get along

Plant Nursery & Pond Specialist

Pimp My Pond
02.2020 - Current

• Germinate & plant seeds
• Maintain plants in greenhouse
• Provide bulk wholesale orders
• Maintain Facebook page & instagram channel
• Taking & uploading photos for socials
• Writing plant descriptions and care needs
• Producing advertising material & placing online ads
• Cleaning, restoring & repairing ponds
• Providing advice & guidance to clients
• Plantations & pond installations at client locations
• Delivering plants same day across Melbourne
• Assist in land, pond and poolscaping
• Preparing quotes & working within client budgets
• Preparing pot mixes for garden and pond plants
• Make and sell concrete & fibreglass patio ponds
• Researching plant history and information
• Create medicinal seed packs for clients
• Press and dry flowers for sale
• Prepare- pack and post plants & seeds via Australia Post
• Receive online and cash payments
• Maintain bartering register with local clients
• Design, print and distribute gift certificates
• Create and market offers and specials
• Maintain relationships with suppliers & clients
• Identify issues in ponds with aquatic life & plants

Retail Assistant/ Lending Consultant

Cash Converters
10.2021 - 10.2023

• Perform day to day transactions in buy/loan department
• Assist in stocktaking
• Process customer returns and refunds
• Promote products to meet KPIs
• Assist customers in finding products they need
• Data entry of loan applications and pawn contracts
• Contact clients whose payments are overdue
• Daily cash reconciliation
• Opening and closing the store
• Process details of loan items and prepare VicPol reports
• Produce basic cash and sales reports for Manager
• Research prices of items being pawned

Client Services Manager & Receptionist

VIP Packaging (formerly Visy)
03.2017 - 09.2018

Business & Accounts Manager

Straightline Excavations
01.2013 - 06.2016

Education

Graduate Diploma - Psychology

Edith Cowan ECU
Online
06.2017

Diploma - Counselling

ACAP- Australian College of Applied Psychology
Melbourne, VIC
09.2014

Diploma - Business Administration And Management

Positive Outcomes
Saint Albans, VIC
2006

Certificate IV - Horticultural Science

Positive Outcomes
Saint Albans, VIC
2004

High School -

Sunbury Downs Secondary College
Sunbury, VIC
12.2002

Primary School -

Kismet Park Primary School
Sunbury, VIC
12.2001

Skills

Emotional Intelligence

Timeline

Pet Sitter & Dog Walker

Paws N Claws Pet Sitting
02.2024 - Current

Retail Assistant/ Lending Consultant

Cash Converters
10.2021 - 10.2023

Plant Nursery & Pond Specialist

Pimp My Pond
02.2020 - Current

Client Services Manager & Receptionist

VIP Packaging (formerly Visy)
03.2017 - 09.2018

Business & Accounts Manager

Straightline Excavations
01.2013 - 06.2016

Graduate Diploma - Psychology

Edith Cowan ECU

Diploma - Counselling

ACAP- Australian College of Applied Psychology

Diploma - Business Administration And Management

Positive Outcomes

Certificate IV - Horticultural Science

Positive Outcomes

High School -

Sunbury Downs Secondary College

Primary School -

Kismet Park Primary School
Fiona Stevens