Phuong (Fiona) Tran
Heidelberg West,VIC
Summary
Diligent kitchen hand with extensive experience in training kitchen staff and ensuring compliance with food safety standards. Successfully facilitated onboarding of new employees and implemented effective training programs. Demonstrated strong leadership and communication skills in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Kitchen Crew Trainer
Mcdonalds
09.2022 - Current
- Increased team productivity through effective communication, delegation of tasks, and motivational leadership strategies.
- Reduced food waste by closely monitoring inventory levels and adjusting orders as needed.
- Boosted overall team morale by fostering a positive work atmosphere built on mutual respect and open communication channels.
- Improved overall customer satisfaction through consistent delivery of high-quality meals and exceptional service.
Retail Pharmacy Assistant
Chemist Warehouse
06.2020 - 11.2022
- Enhanced pharmacy efficiency by accurately stocking shelves and maintaining inventory control.
- Provided superior service by actively engaging with customers, listening attentively to their needs, and offering helpful advice.
- Maintained a clean and organized workspace, promoting a positive environment for customers and staff alike.
- Assisted store management with general retail tasks such as merchandising displays and cashier duties when needed.
Education
Bachelor of Science - Physiology
Monash University
Clayton, VIC11-2027
Skills
- Punctuality
- Food safety
- Sanitation protocols
- Patient confidentiality
- Cash handling accuracy
- Healthcare regulations compliance
- Task delegation
- Grill operation
- Food preparation
- Workplace safety
- Workstation organization
Languages
Vietnamese
Professional Working
Timeline
Kitchen Crew Trainer
Mcdonalds
09.2022 - Current
Retail Pharmacy Assistant
Chemist Warehouse
06.2020 - 11.2022
Bachelor of Science - Physiology
Monash University
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