Fiona Wu
Truganina,Victoria
Summary
Patient High School Math Teacher with over 15 years' experience in secondary education. Adept in designing and implementing mathematics curriculum and collaborating with faculty and staff to build supportive school environment. Eager to apply skillful social and interpersonal expertise to new position.
Overview
18
18
years of professional experience
Work History
Secondary School Teacher
University High
Truganina, Victoria
01.2023 - Current
- Provided individual and small group instruction in order to adapt curriculum to needs of each pupil.
- Differentiated instruction for students with wide range of skill and interest levels.
- Created lesson plans that met state curriculum standards while also being engaging and relevant to students.
- Cultivated collaborative and innovative learning environment to meet each student's unique educational needs.
- Utilized technology in the classroom to facilitate interactive lessons and activities.
Classroom Aide
Blackburn Language School
Blackburn, Victoria
02.2008 - 12.2013
- Liaised with team of professionals to implement comprehensive educational action plans for special needs and at-risk students.
- Supported English Language Learners by providing language translation services when necessary.
- Assisted teachers in preparing materials for lessons and activities.
- Assisted with clerical duties such as making copies, filing paperwork.
- Provided additional help with math or reading skills when needed.
- Met with parents about student needs to garner additional support.
- Communicated effectively with parents regarding student needs and progress.
- Instructed small groups of students on specific topics related to their coursework.
- Participated in parent-teacher conferences regarding student progress.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked with cross-functional teams to achieve goals.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Pharmacy Assistant
Amcal Pharmacy
Doncaster East, Victoria
03.2006 - 02.2008
- Verified accuracy of medication orders and entered data into pharmacy system.
- Responded to telephone inquiries and provided information about order status, store hours and pharmacy procedures.
- Checked incoming shipments against purchase orders to verify quantity, quality and price accuracy.
- Answered customer inquiries regarding drug interactions, side effects and dosage instructions.
- Prepared labels for prescriptions and dispensed medications to patients.
- Provided guidance on the selection of over-the-counter medications and supplements.
- Scanned items and checked pricing on cash register for accuracy.
- Responded to customer issues to provide immediate resolution and improve retention.
- Increased sales and customer satisfaction by helping store customers with pharmacy services, general store questions and in locating products.
Education
Bachelor of Secondary Teaching (Double degrees) - Mathematics And Language Education
Deakin University
Melbourne, VIC11.2012
Certificate III (pharmacy assistant) - Pharmaceutical
Pharmacy Guild
Hawthorn, VIC03.2006
Skills
- IEP Familiarity
- Verbal and Written Communication
- Educational Leadership
- Instructional Design
- Multicultural Education
- Differentiated Instruction
- Interactive Classroom Instruction
- Team Collaboration
- Computational Mathematics
Languages
English
Full Professional
Chinese (Mandarin)
Native/ Bilingual
Chinese (Cantonese)
Full Professional
Timeline
Secondary School Teacher
University High
01.2023 - Current
Classroom Aide
Blackburn Language School
02.2008 - 12.2013
Pharmacy Assistant
Amcal Pharmacy
03.2006 - 02.2008
Bachelor of Secondary Teaching (Double degrees) - Mathematics And Language Education
Deakin University
Certificate III (pharmacy assistant) - Pharmaceutical
Pharmacy Guild
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