Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Fiona Zampatti

Little River

Summary

Dynamic go-getter with a proven track record in operational efficiency management at Blue Pepperseed Cleaning Services. Successfully re-established a thriving cleaning business, fostering strong client relationships and implementing quality control measures. Skilled in comprehensive business planning and staffing solutions, ensuring high standards and exceptional service delivery.

Overview

9
9
years of professional experience

Work History

Owner/Operator

Blue Pepperseed Cleaning Services
10.2024 - Current
  • Re-opened and successfully operated a domestic cleaning business, delivering high quality services to residential clients.
  • Built strong customer relationships through providing reliable, tailored cleaning services and providing exceptional customer service.
  • Managed all aspects of business operations including acquiring clients, scheduling cleans, invoicing, budgeting and payroll.
  • Developed marketing strategies through word-of-mouth, social media and local advertising to be fully booked within 2 weeks of re-opening.

Apprentice Chef

Paddock Bakery
06.2024 - 10.2024
  • Assisted in preparation and presentation of dishes, ensuring adherence to quality standards.
  • Maintained cleanliness and organization of workstations, promoting a safe cooking environment.
  • Supported inventory management by tracking ingredient availability and assisting with orders.

Apprentice Chef

Dan's Empanada Bar
06.2023 - 06.2024
  • Engaged in team meetings to discuss menu changes and gather feedback for improvement.
  • Developed knife skills through hands-on practice under guidance of experienced chefs.
  • Participated in daily prep tasks, enhancing efficiency during busy service periods.
  • Adhered to food safety protocols while handling, storing, and preparing ingredients.
  • Produced pastry and fillings on a commercial scale whilst working unsupervised

Apprentice Chef

1915
03.2022 - 06.2023
  • Ran the pastry section, prepared high-quality baked goods, ensuring adherence to recipes and presentation standards.
  • Assisted senior chefs in menu planning, contributing creative ideas for seasonal offerings.
  • Maintained cleanliness and organization of kitchen equipment and workstations, promoting safety standards.
  • Monitored inventory levels, collaborating with suppliers to ensure availability of fresh ingredients.

Owner/Operator

Blue Pepperseed Cleaning Services
06.2016 - 03.2022
  • Managed daily operations to ensure efficient service delivery and client satisfaction.
  • Trained and mentored new staff on cleaning protocols and safety standards.
  • Implemented quality control measures to maintain high cleaning standards across all services.
  • Developed and maintained strong client relationships, resulting in repeat business and referrals.

Education

High School Diploma -

Christian College
Highton
11-1998

Skills

  • Operational efficiency management
  • Comprehensive documentation skills
  • Staffing solutions
  • Comprehensive business planning

Interests

Soap Making

Self improvement

Timeline

Owner/Operator

Blue Pepperseed Cleaning Services
10.2024 - Current

Apprentice Chef

Paddock Bakery
06.2024 - 10.2024

Apprentice Chef

Dan's Empanada Bar
06.2023 - 06.2024

Apprentice Chef

1915
03.2022 - 06.2023

Owner/Operator

Blue Pepperseed Cleaning Services
06.2016 - 03.2022

High School Diploma -

Christian College

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Fiona Zampatti