Summary
Overview
Work History
Education
Skills
Timeline
Generic

Fioravante Cipriani

Tarneit,VIC

Summary

Proven track record of enhancing operational efficiency and reducing material waste at Coates Hire through expert forklift operation and strategic space management. Skilled in equipment maintenance and team collaboration, I significantly contributed to a safer, more productive work environment. Demonstrated adaptability and problem-solving aptitude, ensuring high-quality customer service and inventory accuracy.

Overview

23
23
years of professional experience

Work History

Yardman / Forklift Driver

Coates Hire
Brooklyn Vic
03.2011 - 09.2024
  • Reduced material waste by properly handling, sorting, and storing materials in designated areas according to company guidelines.
  • Enhanced yard organization by implementing efficient space utilization strategies and inventory management techniques.
  • Contributed to cost savings by identifying opportunities for recycling or repurposing unused materials within the yard.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Loaded and unloaded Type materials and stored in correct locations in yard or warehouse.
  • Diagnosed problems with equipment and performed regular maintenance for long-term functionality.
  • Unloaded equipment and Type materials from trucks and directed laborers to place stock in designated areas.
  • Inspected product loads for accuracy.
  • Cleaned up construction sites and inventoried, put away, and cleaned materials.
  • Strengthened teamwork dynamics through active participation in team meetings, sharing insights/input for continuous improvement efforts.
  • Elevated overall productivity with diligent equipment operation while following standard operating procedures for safe usage.
  • Ensured accurate order fulfillment by double-checking material lists and cross-referencing with customer invoices.
  • Supported a culture of safety awareness within the yard environment by consistently adhering to established guidelines, reporting potential hazards, and participating in safety training sessions.
  • Performed routine preventative maintenance on tools/equipment to extend their lifespan as well as promote operational efficiency across all tasks performed within the yard area.
  • Maintained a clean, safe, and organized work environment by performing daily inspections, addressing hazards promptly, and adhering to established safety procedures.
  • Coordinated timely deliveries by maintaining accurate records of incoming/outgoing shipments and liaising with drivers and warehouse staff.
  • Improved work efficiency with effective communication and collaboration among team members on various tasksprojects.
  • Supported management in tracking inventory levels by conducting regular audits and updating system records accordingly.
  • Safeguarded yard security through regular patrols and adherence to safety protocols, minimizing incidents of theft or damage.
  • Delivered high-quality customer service through courteous interactions with clients while assisting them throughout their visit at the yard facility.
  • Helped maintain inventory accuracy through detailed record-keeping of received materials as well as regular stock checks.
  • Assisted in training new employees on proper yard operations, equipment usage, and safety protocols to ensure a smooth onboarding process.
  • Optimized workflow by proactively managing task prioritization based on deadlines, workload distribution, and project requirements.
  • Conducted preventive maintenance procedures and basic repairs on equipment.
  • Loaded and unloaded trucks with precision, minimizing damage to products during transport.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Safely transported valuable goods while adhering to safety protocols and procedures.
  • Improved warehouse efficiency by expertly operating forklifts to move, stack, and organize materials.
  • Located proper slots on storage racks and set pallets in place with forklift.
  • Conducted regular maintenance checks on forklift equipment, ensuring proper functionality and longevity.
  • Loaded warehouse trailers using Type forklift.
  • Contributed to a positive workplace culture by demonstrating strong teamwork skills and consistently displaying a professional attitude.
  • Participated in routine safety training sessions to stay current on best practices within the industry.
  • Assisted with inventory management tasks for optimal space utilization and product accessibility.
  • Trained new employees on proper forklift operation, contributing to a safer work environment.
  • Safely operated lift beams, swivel-hooks, hoists and forklifts.
  • Assisted management with periodic physical inventory counts, ensuring data accuracy for better decision-making purposes.
  • Aided in maintaining accurate records of incoming and outgoing shipments through diligent documentation efforts.
  • Completed daily inspections of the warehouse area to identify potential hazards or issues needing attention.
  • Checked items against documentation for accuracy.
  • Demonstrated compliance with company policies and procedures, reinforcing a safe and productive work environment.
  • Reduced loading times with efficient packing strategies that maximized available truck space.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
  • Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
  • Maneuvered forklift safely in congested and confined areas using Skill and Technique.
  • Inspected equipment for defects and performed repairs or maintenance tasks.
  • Assessed equipment for damage, wear, battery life, and fluid levels.
  • Reviewed daily production schedules to inform effective prioritization and delegation of tasks.
  • Performed routine maintenance on vehicles or auxiliary equipment by recharging batteries, lubricating parts and refueling.
  • Coordinated team member movements based on current needs, avoiding safety concerns, or delays.

Sales Assistant

Mitre 10
Altona, VIC
10.2001 - 02.2011
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Collaborated with team members to achieve a cohesive and efficient store environment.
  • Met and exceeded sales targets consistently, contributing to overall team success.
  • Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
  • Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
  • Participated in ongoing training to stay updated on current products, promotions, and industry trends.
  • Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
  • Built rapport with repeat customers, fostering long-term loyalty to the brand.
  • Fielded customer questions to share information about products, availability, and pricing.
  • Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
  • Executed visual merchandising strategies to attract customers and drive sales.
  • Boosted store revenue through upselling and cross-selling techniques.
  • Trained new staff on sales techniques and store policies, enhancing overall team performance.
  • Developed loyal customer base by providing consistent, high-quality service.
  • Managed inventory levels to minimize stockouts and overstock situations, ensuring optimal product availability.
  • Resolved customer complaints with empathy and professionalism, maintaining positive store reputation.
  • Conducted weekly inventory audits to ensure accuracy in stock levels.
  • Organized in-store promotions to increase awareness of new product lines.
  • Provided exceptional customer service, ensuring repeat business through personalized shopping experiences.
  • Updated product displays regularly, keeping store appearance fresh and appealing.
  • Increased store foot traffic with innovative window display designs.
  • Identified upselling opportunities, contributing to increase in average transaction value.
  • Conducted product demonstrations, significantly boosting daily sales figures.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Education

Carpentry/joinery - Carpentry

Preston Tafe
Preston, VIC
10.1991

Skills

  • Garden Bed Maintenance
  • Trimming and Edging
  • Landscape equipment operation
  • Power tool proficiency
  • Heavy Equipment Operation
  • Recordkeeping knowledge
  • Pressure Washing
  • Grounds Maintenance
  • Retaining Wall Construction
  • Hydraulic tool use understanding
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Multitasking
  • Reliability
  • Excellent Communication
  • Organizational Skills
  • Active Listening
  • Effective Communication
  • Adaptability and Flexibility
  • Decision-Making
  • Inspection skills
  • Relationship Building
  • Safety practices
  • Safety Procedures
  • Team building
  • Self Motivation
  • Goal Setting
  • Professionalism
  • Continuous Improvement
  • Adaptability
  • Equipment Maintenance
  • Equipment Inspection
  • Problem-solving aptitude

Timeline

Yardman / Forklift Driver

Coates Hire
03.2011 - 09.2024

Sales Assistant

Mitre 10
10.2001 - 02.2011

Carpentry/joinery - Carpentry

Preston Tafe
Fioravante Cipriani