Fiorella Huaranga Polo
Sydney,NSW
Summary
Multilingual professional with experience working in international environments and communicating with Korean, American and Latin American teams. Experienced in coordination, translation and cross-cultural communication. Previously provided casual tourism guidance to international visitors in Lima, assisting travellers from various countries. Adaptable, proactive and comfortable interacting with people from different cultures, with a strong interest in hospitality and guest services.
Overview
8
8
years of professional experience
Work History
Senior Coordinator / Operations Coordinator
Playwith Latam
Lima, Peru
12.2021 - 02.2026
- Facilitated communication between the local operations team and international departments based in Korea and the United States, including development, database and design teams.
- Translated a wide range of documents, reports and professional communications between Korean and English to ensure accurate information exchange between international teams.
- Prepared and translated operational and administrative reports for headquarters and external partners.
- Participated in project maintenance processes and supported coordination between teams during scheduled updates.
- Reported technical issues and operational problems identified by the local operations team, translating them for international teams to support problem resolution.
- Managed deadlines and ensured timely delivery of documentation, reports and requests to international partners.
- Provided coordination support for three additional projects when required, helping maintain continuity of operations.
- Supervise and support coordinators from different operational teams.
Casual Tourism Guide (Independent Work)
Lima, Peru
01.2018 - 01.2020
- Provided city guidance to international visitors including American, Latin American and Korean travelers.
- Assisted visitors with navigating the city, transportation and cultural questions.
- Communicated in Spanish, English and Korean to help visitors feel comfortable in a new environment.
- Shared local knowledge and recommendations to improve visitors’ experience in the city.
Event Translation Support – Concert Production
Concert of NCT Dream
Lima, Peru
07.2023
- Assisted the translation team supporting the VJ (visual production) department during concert preparations and the live event.
- Facilitated communication between Korean production staff and local teams to ensure clear coordination.
- Supported team operations in a fast-paced live event environment.
Education
Psychology, Organizational Psychology
Peruvian University of Applied Sciences
Lima, Peru01-2021
Skills
- Customer & Guest Assistance
- Multilingual Communication (Spanish, English, Korean)
- Friendly, positive attitude
- Cross-Cultural Communication
- Adaptability in Multicultural Environments
- Teamwork and collaboration
Languages
Spanish
Native or Bilingual
English
Professional Working
Korean
Professional Working
French
Limited Working
ADDITIONAL INFORMATION
- Work Rights: Working Holiday Visa (Subclass 462) – Full Work Rights in Australia
- Availability: Open to casual, part-time or full-time hospitality roles
- Interests: Cultural exchange, languages, travel and international environments.
Timeline
Event Translation Support – Concert Production
Concert of NCT Dream
07.2023
Senior Coordinator / Operations Coordinator
Playwith Latam
12.2021 - 02.2026
Casual Tourism Guide (Independent Work)
01.2018 - 01.2020
Psychology, Organizational Psychology
Peruvian University of Applied Sciences