Firas Hadeed

• Greeted customers and responded to questions with friendly, knowledgeable assistance.
• Kept pharmacy counter and related areas clean, neat and organized.
• Received incoming supplies and stocked in correct locations.
• Answered telephones and provided information about order status, store hours and pharmacy procedures.
• Merchandised over-the-counter goods and rotated stock.
• Completed cash register transactions by handling credit and cash payments using pharmacy register system.
• Assisted customers in selecting over-the-counter medications and health care products.
• Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.

Employer: Dr Nouha Faris +61 488 348 470

• Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
• Loaded and unloaded dental supplies and equipment.
• Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Prepared packages for shipment, pickup and courier services.
• Monitored premises, screened visitors, updated logs and issued passes to maintain security.

Volunteer Coordinator: Christa Erwich

Volunteer Coordinator's email: cerwich@hammond.com.au

• Part of team organizing workshop for dementia patients.
• Assisted and supported dementia patients by engaging them in conversations and different activities.

Volunteer Coordinator: Jodi Batchelor

Volunteer Coordinator's email: jodi.batchelor@austin.org.au

I help run an Opportunity shop that raises much needed funds to support Austin Health.

The role involves:

• Checking people in (COVID marshal).
• Helping donors lift and bring in their donations.
• Keeping the shop clean and organized.
• Sorting and labeling.
• Working in a team to ensure quality customer service.