Firdoz Begum

General service officer in aged care

I'm a all rounder and assist in all areas of hospitality from food services in kitchen to laundry and cleaning to ensure so much of our day to day operation run as planned

• Cleaned guest rooms, including vacuuming carpets and dusting furniture.
• Maintained cleaning cart with supplies, such as fresh linens and towels.
• Checked rooms to ensure they met standards for cleanliness and tidiness.
• Provided guests with information on hotel services and room features.
• Followed safety procedures when using chemical cleaners and power equipment.
• Replenished room amenities according to established guidelines.
• Inspected all assigned rooms upon completion of cleaning duties.
• Reported any maintenance issues or damage found in the guest rooms to supervisor.
• Responded promptly to requests from guests and other departments.
• Sanitized bathrooms by scrubbing sinks, toilets, bathtubs, showers, floors, mirrors, walls and counters.
• Stocked linen closets with appropriate supplies for housekeeping staff use.
• Organized storage areas for efficient access to materials and supplies.
• Replaced dirty linens with clean items according to established standards of quality control.
• Disinfected high-touch surfaces such as light switches, door handles, remote controls, telephones.
• Empty wastebaskets; replace trash bags; transport trash containers to designated disposal area.
• Swept stairwells; vacuum hallways; cleaned public restrooms when necessary.
• Communicated effectively with team members about daily assignments and task progress.
• Checked bathrooms, restocking towels, rugs and toiletries before guest check-in.
• Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.

• Perform a variety of cleaning activities such as sweeping mopping, Dusting, polishing
• Ensure all rooms are cared for and inspected accordingly to standard
• Making beds with a nice hospital corner hotel standard
• Cleaning and arranging guests rooms
• Washing dirty bedding clothing and linen
• Stocking and maintaining and inventory of housekeeping supplies
• Dusting furniture of fixtures and polishing them
• Scrubbing and sanitising showers bath tubs toilets counterpoise and sink
• Vaccuming and Cleaning carpets doormats and rugs
• Breakages damages and safety issue for repairs
• Excuted all housekeeping duties for mecure bankstown
• As a team supervisor train new hires over see day to day teams operation and performance
• Releasing rooms and clean rooms and delivering guest requests reception requests As a Houseperson

• Operated and maintained food processing equipment such as grinders, mixers, slicers, choppers, blenders, and vacuum sealers.
• Cleaned and sanitized work areas to ensure compliance with health regulations.
• Inspected food products for quality assurance purposes.
• Lifted and moved heavy boxes of supplies from storage area to production line.
• Organized raw materials into batches ready for processing operations.
• Weighed portions accurately according to established standards before packaging them for distribution.
• Followed recipes precisely when mixing ingredients together prior to cooking or baking processes.
• Manually assembled components into packages for shipment or sale at retail outlets.
• Stacked processed goods onto pallets for transport to warehouse or customer locations.
• Kept detailed inventory records of raw materials used in each batch of product.
• Adhered strictly to sanitation procedures while handling food items throughout the manufacturing process.
• Followed established procedures for safety and productivity.
• Maintained organized, clean and sanitized work areas.
• Checked finished items against company quality standards.
• Prepared food parts and additives for use in manufacturing line.
• Prepared and handled hazardous chemicals used during processing.
• Counted and managed inventory of frozen, baked, canned, dried and pasteurized products.
• Adjusted conveyor belt if required.
• Checked component supplies and kept levels right for optimal production.
• Used standard recipes to mix food batches.
• Activated agitators for stirring ingredients together and shut machines off at correct times to prevent over mixing.
• Ensure that the same type food items are stored together unpack cans and cartons
• Washing of hands and following food safety procedures e.t.c

• Remarkable experience with food handling and Sanitation practices in depth knowledge of Food products and preparation techniques
• Wide knowledge of menu, current promotions and daily specials Familarity with Haccp, OSHA and Sanitation guidelines
• Ability to review order before delivery
• To ensure accuracy
• Handling with Lebanese breads such as Lebanese white, wholesome, pizza bases,Multigrains e.t.c
• Verify receiving process cooking proper cooling and storage of high risk foods
• Verify cleaning and sanitising of equipment and utensils ,
• Follow up Food the protocol set
• Ingerity and keep customers safe
• As a team supervisor
• Managing the work flow and Train new hires oversee day to day teams operation and performance

• Developed and implemented compliance policies and procedures.
• Monitored employee adherence to company policies, laws, and regulations.
• Investigated potential violations of applicable rules and regulations.
• Advised management on best practices in compliance-related matters.
• Drafted reports summarizing findings from audit reviews and investigations.
• Identified gaps in existing controls and recommended corrective actions as needed.
• Prepared training materials related to regulatory changes or new policies and procedures.
• Maintained detailed records regarding all activities associated with compliance initiatives.
• Adhered to deadlines in optimizing regulatory and operational performance.
• Monitored compliance risk controls to identify deviations and offer recommendations.
• Established working relationships with regulatory agencies.
• Updating Covid safe plans when necessary

• Designed and developed training materials for new employees in the organization.
• Conducted onboarding sessions to orientate new staff members about company policies and procedures.
• Provided feedback on employee performance based on observed results during training sessions.
• Assisted with the development of online learning modules for remote learners.
• Collaborated with subject matter experts to ensure accuracy of content being delivered to trainees.
• Facilitated group discussions between participants to promote active engagement in learning activities.
• Documented all training activities including attendance records, feedback forms, surveys.
• Adapted teaching methods according to the needs of individual learners or groups.
• Maintained up-to-date records of trainee progress and provided regular updates to management team.
• Recommended changes or improvements in existing training processes as needed.
• Resolved any issues raised by participants during the training session in a timely manner.
• Provided support for trainers in order to ensure successful delivery of courses.
• Trained newly hired top talent to fill key positions and maximize productivity.
• Developed and coordinated trainings to help individuals learn company policies and procedures and job tasks.
• Facilitated orientation and training classes to communicate policies and procedures to new hires.
• Attention to detail and meticulous use proper
• Safety procedures cleaning products and tools
• Using correct chemicals and each chemical labelled properly
• Strong time management skills and proven history of work place punctuality

• Accomplishing their ultimate goal of creating Floral arrangements
• That satisfy customers requires Florist's
• Arrangements that satisfy customers requires
• Florist's to be well VERSED in a variety of areas
• Arranging Flowers
• The creative aspect of being a Florist is picking and cutting flowers to be craft in display
• Working in a faced production line putting flower with pots into boxes
• Labelling boxes
• Paying attention to detail so the Flower so that flower arrangements look their best and meet customer expectations