Summary
Overview
Work History
Education
Skills
Disclaimer
Timeline
Generic
FIRM PALER

FIRM PALER

1/62 Statham Avenue, North Rocks,Australia

Summary

Motivated professional with a strong work ethic and adaptability. Demonstrated success in unsupervised environments, rapidly mastering new skills. Experienced in customer service, multitasking, and time management, consistently delivering positive client experiences. Seeking entry-level opportunities to leverage organizational skills and contribute to company growth.

Overview

15
15
years of professional experience

Work History

Room Attendant

Pullman Sydney International Airport Hotel
Mascot, New South Wales
05.2025 - Current
  • Ensured prompt resolution of maintenance issues by reporting them promptly to enhance guest comfort.
  • Organized linen and cleaning supplies to streamline workflow and improve efficiency.
  • Adhered to safety protocols while operating cleaning equipment and handling chemicals responsibly.
  • Cleaned guest rooms and bathrooms, ensuring they met hotel standards through dusting, vacuuming, mopping, and restocking.
  • Sanitized guest spaces to uphold high cleanliness standards.
  • Restocked amenities and supplies consistently to maintain guest satisfaction.

Customer Service Representative

Alorica teleservice Inc.
Makati City, Philippines
04.2018 - 05.2019
  • Assisted customers with inquiries and issue resolution.
  • Managed high-volume calls while maintaining service standards.
  • Documented customer interactions in internal systems accurately.
  • Handled escalated issues with professionalism and care.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Utilized company software to track customer interactions and updates.

Merchandiser

Philusa Corporation
Makati City, Philippines
11.2010 - 05.2011
  • Managed product displays to enhance visual appeal and customer engagement.
  • Collaborated with sales teams to align merchandising strategies with promotional campaigns.
  • Coordinated timely stock replenishment to maintain optimal product availability.
  • Conducted regular audits of merchandise layout for compliance with brand standards.
  • Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
  • Maintained a clean and organized work environment at all times.

Education

Certificate III - Early Childhood Education And Care

Kirana Colleges
Sydney Olympic Park, NSW
10-2026

Diploma - Early Childhood Care And Education

Kirana College
Sydney Olympic Park, NSW
10-2026

Primary -

Fort Bonifacio Elementary School
Makati City, Philippines

Secondary -

Alternative Learning System A&E
Infanta, Quezon, Philippines

College - Computer Hardware Servicing NC II

International Electronics And Technical Institute
Cainta, Rizal, Philippines

Skills

  • Cleaning and sanitation standards
  • Maintenance reporting
  • Chemical safety
  • Customer relationship management
  • Stock management
  • Merchandise auditing
  • Sales collaboration
  • Product placement
  • Visual merchandising
  • Customer service
  • Product knowledge
  • Customer interaction
  • Complaint resolution

Disclaimer

I hereby declare that all the information given is true and correct to the best of my knowledge.

Timeline

Room Attendant

Pullman Sydney International Airport Hotel
05.2025 - Current

Customer Service Representative

Alorica teleservice Inc.
04.2018 - 05.2019

Merchandiser

Philusa Corporation
11.2010 - 05.2011

Certificate III - Early Childhood Education And Care

Kirana Colleges

Diploma - Early Childhood Care And Education

Kirana College

Primary -

Fort Bonifacio Elementary School

Secondary -

Alternative Learning System A&E

College - Computer Hardware Servicing NC II

International Electronics And Technical Institute

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FIRM PALER