Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Referees
Timeline
Generic

Fitopau Pulepule

Sydney,Australia

Summary

Dynamic and results-driven Educator with extensive experience at McArthur Early Childhood Education. Proven expertise in data entry and record-keeping, complemented by exceptional customer service skills. Adapt at multitasking and prioritising tasks to enhance operational efficiency, ensuring a safe and nurturing environment for children. Committed to fostering positive learning experiences.

Overview

28
28
years of professional experience

Work History

Educator

McArthur Early Childhood Education
02.2021 - 06.2025
  • Casual Educator, work at NSW Councils Childcare Centre, Liverpool Hospital Centre, and Family Court at Parramatta Childcare and private Childcare Centers and Primary Schools across Sydney.
  • Responsible for supervising and educating children.

Family Day Care Educator

Bright Star Academy
01.2017 - 01.2021
  • Planning and programming and educating children
  • Health & safety of the children are always monitored.
  • Home based business.

Family Day Care Educator

Forever Family Day Care
01.2014 - 01.2016
  • Planning, programming, and educating children.
  • Health and safety are always monitored.
  • Home based business.

Telemarketer

OZCALL COM, Paramatta
Paramatta
01.2013 - 01.2013
  • Telephone operator
  • Receiving and making cold phone calls to potential customers

Assistant Clerk

EZI BUY, ADECCO, New Zealand
01.2008 - 01.2008
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Interacted with customers by phone, email, or in-person to provide information.

Assistant for Stock Controller Officer

DHL, ADECCO, New Zealand
01.2007 - 01.2007
  • Exceeded goals through effective task prioritization and great work ethic.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Developed team communications and information for meetings.
  • Worked to maintain outstanding attendance record, consistently arriving at work ready to start immediately.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Used coordination and planning skills to achieve results according to schedule.

Telemarketer

SKY TV, SKY TELEVISION, New Zealand
01.2006 - 01.2006

Customer Service

MacDonald's, Manukau, New Zealand
Manukau
01.2006 - 01.2006
  • (part time)

Office Administrator

Leaney Immigration & Travel Services
01.2001 - 01.2005
  • Responsible for Answering phone calls & front desk services Organizing appointments & follow up accounts Writing and typing letters Filing & Data entry Assist Managing Director

Receptionist Administrator

Papatoetoe SISDAC Pre-School
Auckland, New Zealand
01.2001 - 01.2005
  • Welcomed visitors and directed inquiries to appropriate departments.
  • Managed phone calls and routed inquiries to relevant staff members.
  • Scheduled appointments and maintained organized calendar for team members.
  • Processed incoming and outgoing mail with meticulous attention to detail.
  • Maintained office supply inventory and ordered replacements as necessary.
  • Assisted in document preparation for internal meetings and reports.
  • Organized daily office operations, including filing, ordering supplies, and setting up meeting spaces.
  • Ensured cleanliness and tidiness of reception area to create a welcoming environment.

Payroll Officer & Office Assistant

Taylor Electrical Company
01.1999 - 01.2000
  • Managed account relations and ensured exceptional customer service delivery.
  • Processed payroll using specialized software while maintaining compliance with tax regulations.
  • Maintained accurate employee records, including wages, deductions, and benefits information.
  • Executed bookkeeping tasks to uphold financial accuracy and accountability.

Junior Clerk

Toleafoa & Sons Limited
Apia, Samoa
01.1997 - 01.1998
  • Executed bookkeeping and cash handling to ensure accurate financial records.
  • Supported data entry and record-keeping tasks for enhanced efficiency.
  • Coordinated schedules and appointments for optimal office operations.
  • Maintained organized filing systems for quick access to important documents.
  • Assisted in report and presentation preparation for management meetings.
  • Managed office supply inventory and placed timely orders as required.
  • Communicated with clients to resolve inquiries and deliver essential information.

Education

Diploma - Early Childhood Education and Care

International Institute Melbourne Pty Ltd
Australia
01.2017

Business Administration Certificate - Level 3&4

BEST PACIFIC INSTITUTE
NEW ZEALAND
01.2012

Diploma - Tourism & Travel Management

International Travel College of New Zealand
New Zealand
01.2010

Computing Certificate - Level 3 & 4

International Travel College of New Zealand
New Zealand
01.2009

Mathematics

Australian Mathematics
Australia
11-1996

Pacific Senior School Certificate - High School Education

Adventist College of Samoa
Apia, Samoa
01.1996

Pitman First Class Qualifications - Computing

Pitmani Training
United Kingdom

Skills

  • Data entry and recording
  • Attention to detail
  • Outgoing mail preparation
  • Google Drive proficiency
  • Creative thinking and problem solving
  • Microsoft Office applications
  • Verbal and written communication
  • Multitasking and prioritization
  • Self-motivation
  • Microsoft Excel expertise
  • Record-keeping and office administration
  • Customer service excellence
  • Appointment scheduling
  • Communication planning strategies
  • Critical thinking skills
  • Organizational skills
  • Reliability and punctuality
  • Presentation preparation and quality control
  • Cash handling proficiency
  • Confidentiality understanding
  • Typing speed efficiency

Affiliations

  • Pathfinder director who has completed more than 50 honours for the past 6 years
  • Project facilitator in cooperation with Western Sydney University and local communities to promote Healthy Convention to Pacific Islanders.

Accomplishments

  • Peer facilitator for the New Dawn Project under the administration of Western Sydney University and local communities to promote healthy conventions for Pacific Islanders by organising meetings, facilities, and activities to promote healthy lifestyles I delivered speeches to sponsors in regards to the results and provided evidence of the effective and changes the project will deliver.

Referees

Rhonda Thompson

Community coach facilitator

School of Science & Health

Western Sydney University

Mobile:  0434 801 473

Pastor Ramese Tupe

Minister 

Minto Samoan SDA Church

Mobile:  0400015581

Corina Byers

Mcarthur Early Childcare Education

Sydney, NSW

Ph: 02 9277 70

Timeline

Educator

McArthur Early Childhood Education
02.2021 - 06.2025

Family Day Care Educator

Bright Star Academy
01.2017 - 01.2021

Family Day Care Educator

Forever Family Day Care
01.2014 - 01.2016

Telemarketer

OZCALL COM, Paramatta
01.2013 - 01.2013

Assistant Clerk

EZI BUY, ADECCO, New Zealand
01.2008 - 01.2008

Assistant for Stock Controller Officer

DHL, ADECCO, New Zealand
01.2007 - 01.2007

Telemarketer

SKY TV, SKY TELEVISION, New Zealand
01.2006 - 01.2006

Customer Service

MacDonald's, Manukau, New Zealand
01.2006 - 01.2006

Office Administrator

Leaney Immigration & Travel Services
01.2001 - 01.2005

Receptionist Administrator

Papatoetoe SISDAC Pre-School
01.2001 - 01.2005

Payroll Officer & Office Assistant

Taylor Electrical Company
01.1999 - 01.2000

Junior Clerk

Toleafoa & Sons Limited
01.1997 - 01.1998

Diploma - Early Childhood Education and Care

International Institute Melbourne Pty Ltd

Business Administration Certificate - Level 3&4

BEST PACIFIC INSTITUTE

Diploma - Tourism & Travel Management

International Travel College of New Zealand

Computing Certificate - Level 3 & 4

International Travel College of New Zealand

Mathematics

Australian Mathematics

Pacific Senior School Certificate - High School Education

Adventist College of Samoa

Pitman First Class Qualifications - Computing

Pitmani Training
Fitopau Pulepule