Fitri Silviayenni
Terrigal,NSW
Summary
Friendly and hardworking café all-rounder with over 10 years of experience in local cafés and restaurants around the Central Coast. Comfortable making coffee, preparing food, and giving customers warm, genuine service. Used to working in busy environments, opening and closing shifts, and keeping everything running smoothly. Reliable, easy to get along with, and always happy to help the team and customers.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Barista / Waitress / All-rounder
Sailor and Belle Terrigal
10.2024 - Current
- Open and close the café, keeping daily operations running smoothly.
- Make coffee, juices, smoothies, and other drinks.
- Take orders using the POS system and handle cash or card payments.
- Provide friendly, efficient customer service and greet regulars by name.
- Set up and clean tables, restock supplies, and keep the café tidy.
- Check stock levels and prepare daily supplier orders.
Kebab Shop All-rounder
Big Nick’s Gourmet Kebab – Long Jetty
08.2018 - 03.2023
- Opened the shop and prepared everything for the day, including salads, sauces, and kebab meat.
- Set up display windows, took and made orders, and served customers.
- Operated the POS system and handled cash and card payments.
- Served customers politely and kept the shop clean and organised throughout the day.
Waitress
999 Thai Terrigal
04.2017 - 08.2018
- Opened and closed the restaurant, ensuring tables, chairs, and floors were clean and ready for service.
- Took customer orders in person and over the phone, operated the POS system, and processed payments.
- Served food and drinks to dine-in customers and prepared takeaway orders.
- Gave friendly, attentive service to make sure customers were happy.
- Restocked drinks and organised condiments and supplies at the end of each shift.
Restaurant All-rounder
Flat Out Chicken and Kebab – Terrigal
08.2010 - 03.2017
- Opened and closed the shop, ensuring everything ran smoothly each day.
- Prepared and displayed charcoal chicken, kebabs, burgers, and salads.
- Took orders, processed payments, and served customers quickly and politely.
- Kept the shop clean, organised, and ready for service.
- Worked closely with other staff during busy times to help with orders and service.
- Provided friendly customer service and built good relationships with regulars.
Education
Master of Science - Electrical Engineering
Bung Hatta University
IndonesiaSkills
- Achieved high levels of customer satisfaction through outstanding service and communication
- Delivered tailored beverage options by assisting in preparation of coffee, juices, and smoothies
- Maintained quality standards in food preparation and handling processes
- Streamlined operations by adhering to opening and closing procedures
- Executed accurate cash handling and POS system operations
- Optimized inventory levels through effective stock control and supplier ordering
- Promoted a clean and safe work environment by maintaining hygiene standards
- Enhanced team performance by collaborating effectively in fast-paced settings
- Cultivated a reputation for reliability, punctuality, and a positive attitude
Certification
• Barista Course, December 2024, Australian Barista School, CBD College Sydney.
• RCG Course, May 2025, BarMax Australia, Gosford.
• RSA Course, June 2025, BarMax Australia, Gosford.
Timeline
Barista / Waitress / All-rounder
Sailor and Belle Terrigal
10.2024 - Current
Kebab Shop All-rounder
Big Nick’s Gourmet Kebab – Long Jetty
08.2018 - 03.2023
Waitress
999 Thai Terrigal
04.2017 - 08.2018
Restaurant All-rounder
Flat Out Chicken and Kebab – Terrigal
08.2010 - 03.2017
Master of Science - Electrical Engineering
Bung Hatta University