Fiusati Fifita

• Interceded between employees during arguments and diffused tense situations.
• Organized meetings for executives and coordinated availability of conference rooms for participants.
• Boosted company image by providing friendly, professional, and timely assistance to all visitors, clients, and vendors.
• Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
• Conducted ongoing reviews of program financial systems to assess cost control measures.
• Managed supervisor itinerary and appointments and streamlined scheduling procedures.

Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.

General Reception

Raising PO'S in PRONTO and approving

Maintaining spreadsheet

Scanning

Filling

Liaising with payroll

Setting up online Training and new employees

• Conducted risk assessments for each project phase, proactively identifying potential obstacles before they became significant challenges.
• Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
• Optimized customer experience by delivering superior services and effectively troubleshooting issues.
• Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.

• Reduced employee turnover through effective training, mentoring, and performance evaluations of cleaning staff.
• Ensured consistent high-quality service by conducting regular inspections of completed work areas.
• Enhanced team productivity by implementing efficient cleaning methods and time management strategies.
• Trained and mentored new staff on cleaning and safety protocols.

• Utilized Lean Manufacturing principles to identify areas for process improvement and increased efficiency.
• Assisted in the implementation of new equipment, resulting in increased productivity and cost savings.
• Updated daily production logs and informed management of production incidents or non-conformance issues.
• Complied with company and OSHA safety rules and regulations.