Fiza Iqbal
Riverside,CA
Summary
Masterful communicator from intense client-focused roles, skilled in CRM systems, multitasking, and active listening. Adept at efficient task completion and nurturing relationships amid high call volumes. Eagerly pursuing a role that cherishes unwavering dedication and tireless effort.
AR specialist with strong expertise in accounts receivable management, reconciliation, and financial reporting. Proven ability to enhance cash flow, streamline processes, and ensure compliance with accounting standards. Known for reliability, adaptability, and effective teamwork that consistently drives results. Skilled in ERP systems, Excel, and customer communication, bringing both precision and efficiency to every task.
Overview
10
10
years of professional experience
1
1
Certification
Work History
SENIOR AP/AR SPECIALIST
Arctic IT
09.2023 - Current
- Oversee and manage the full accounts payable and receivable process, ensuring accuracy and compliance with company policies.
- Analyze financial transactions to optimize cash flow and minimize outstanding balances.
- Collaborate with cross-functional teams to streamline billing, collections, and reconciliation processes.
- Prepare detailed financial reports and assist in month-end and year-end closing procedures.
- Implement best practices for AP/AR workflows, improving efficiency and reducing processing time.
- Utilize ERP systems such as Oracle, NetSuite, or QuickBooks to maintain accurate financial records.
- Conduct regular audits of financial data to ensure compliance with SOX and GAAP standards.
- Increased customer satisfaction levels by promptly addressing inquiries regarding billing issues or adjustments needed on their accounts.
- Improved accounts receivable efficiency by streamlining payment processing and invoice management.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Developed strong relationships with clients, fostering open communication channels that facilitated timely payments on past-due balances.
- Managed monthly reconciliation schedules for assigned accounts.
Account Receivable /Collection Specialist
Digital Media Solutions
09.2018 - 08.2023
- Managed all aspects of the accounts receivable process, including invoicing, collections, and reconciliations.
- Prepared and analyzed monthly reports on accounts receivable activity, providing valuable insights for financial decision-making.
- Assisted with month-end close and year-end audit processes, contributing to a smooth and efficient financial reporting cycle.
- Collaborated closely with other departments, including billing, customer service, and finance, to ensure seamless operation of the accounts receivable function.
- Gathered banking transactions via statements, recorded activity in Excel format and reconciled balances.
- Analyzed balance sheets for mistakes and inaccuracies.
- Supported efficient accounting operations with high-quality administrative support.
- Responded to customer inquiries and resolved any issues related to billing or payments, ensuring a high level of customer satisfaction.
- Utilized the latest technology platforms, including Point Click Care and Oracle, to ensure the accuracy and up-to-date status of financial records.
- Complied with Sarbanes-Oxley Act and GAAP principles to maintain complete transparency.
- Monitored customer accounts to ensure timely payment and proactively followed up on delinquent accounts.
Administrative Assistant
Homestead Escrow Inc
11.2016 - 08.2018
- Handle sensitive information in a confidential manner
- Develop administrative staff by providing information, educational opportunities and experiential growth opportunities
- Carry out administrative duties such as filing, typing, copying, binding, scanning etc
- Contribute to team effort by accomplishing related results as needed
- Produce and distribute correspondence memos, letters, faxes and forms
- Provided secretarial and office management support while building cooperative working relationships.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
Claims Specialist
Hall Mark Aviation, LAX
03.2015 - 11.2016
- Maintained knowledge of policies and procedures and insurance coverage benefit levels, eligibility systems and verification processes.
- Communicated with other departments to establish action plans and manage open claims to closure.
- Planned and conducted investigations of claims to confirm coverage and compensability.
- Documented specific claims by completing and recording forms, reports and logs.
- Resolved claims by approving or denying documentation, calculating benefits due and determining compensation settlement.
- Provided legal support by assembling documentation for settlement action.
- Drafted statements of loss to summarize damages, payments and underlying policy coverages.
- Used skills to establish productive working relationships with car dealers, loan processors and community business partners.
- Contacted injured parties and legal representatives to negotiate final settlements for claims.
- Processed claims for payment or forwarded to appropriate personnel for further investigation
- Examined claims, records and procedures to grant approval of coverage.
Education
BBA -
Santa Monica College
01.2014
Skills
- Analyzing Performance
- Research and Data Analysis
- Critical Thinking
- Team Management
- Expense and Revenue Analysis
- New Client Acquisition
- Communication and Interpersonal Skills
- Web Analytics Tools
- Data Entry and 10-Key
- Record Reconciliation
- State Regulation Compliance
- Customer Relations
- Bill Payment and Recordkeeping
- Financial Calculation and Analysis
- Attention to Detail
- Payment tracking
- Data entry
Certification
- MS Office
- Certified NetSuite Trainee
- Quickbooks
- Outlook
- Advanced Excel
- Oracle Fusion
- GAAP
Education and Training
other
Timeline
SENIOR AP/AR SPECIALIST
Arctic IT
09.2023 - Current
Account Receivable /Collection Specialist
Digital Media Solutions
09.2018 - 08.2023
Administrative Assistant
Homestead Escrow Inc
11.2016 - 08.2018
Claims Specialist
Hall Mark Aviation, LAX
03.2015 - 11.2016
BBA -
Santa Monica College
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