Jackson Mudford

· Responsible for security of Police and Government buildings, personnel and information.

· Equipped with Police powers and appointments to respond to incidents in surrounding area.

· Interacting with and assisting members of the public, and Police and NSW Government staff.

· Work independently and as part of a team in an unpredictable, highly fluid environment.

· Use of Genetec security system to maintain security and assist with investigations.

· Using communication and de-escalation skills to deal with agitated people.

• Participated in ongoing on-the-job training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
• Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
• Adeptly used NSW Police information system to upload and access sensitive data.
• Utilised excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
• Answered emergency calls for help from citizens and business owners.

• Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
• Established, repaired and optimized networks by installing wiring, cabling and devices.
• Explained technical information in clear terms to non-technical individuals to promote better understanding.
• Performed troubleshooting and repaired peripheral devices such as printers, scanners and desktop servers.
• Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.