Flavia Rodrigues
Campbelltown,Australia
Summary
Dedicated and organized professional with experience in high-demand environments where attention to detail, document management, and effective communication are essential. Skilled in using systems for information recording and committed to accuracy and compliance with processes. Seeking an opportunity as a Document Controller to apply my organizational, problem-solving, and fast-learning skills.
Overview
13
13
years of professional experience
Work History
Veterinary Nurse and Recetionist Nurse
Newton Veterinary Centre
01.2023 - Current
- Managed and organized medical records and clinical documents
- Provided customer service and communication with clients
- Registered and updated information in internal systems
- Served as the first contact of clients, scheduling appointments and managing inquiries.
- Handled client check-ins and check-out, processing payments and invoices
- Maintained accurate medical records, updating history and treatment notes.
- Managed inventory and ordered clinic supplies, medications and office materials as needed.
- Assisted in preparation and administration of anaesthesia for surgical processes
- Educated clients on nutrition, preventive health and other animal care.
- Obtained patient history from owners and performed physical examinations.
- Prepared, sterilized and maintained medical instruments and equipment.
- Filed daily progress records, surgery logs, x-ray logs, and routine records.
- Monitored vital signs of animals during surgical procedures and provided postoperative care.
- Assisted in surgeries by preparing surgical suites, sterilizing equipment, and ensuring anaesthesia administration was safe and effective.
- Ensured effective recovery after surgical procedures through diligent post-operative monitoring and care of patients.
- Provided exceptional customer service through professional interactions with clients at the front desk, over the phone, or via email communications.
- Maintained accurate medical records for efficient patient care and treatment follow up.
Veterinary Surgical Nurse
Adelaide Veterinary Surgical Services
08.2022 - 09.2023
- Assisted in surgical procedures, including patient preparation, anaesthesia monitoring, and post-op care
- Maintained sterile environments and ensure compliance with safety protocols.
- Administered medications, IV fluids and pain management.
- Prepared discharge instructions and post-operative paperwork, ensuring clients received proper guidance on home care and medications.
Veterinary Surgical Nurse
Adelaide Veterinary Specialist & Referral Centre
02.2021 - 07.2022
- Assisted in surgical procedures, including patient preparation, anaesthesia monitoring, and post-op care
- Maintained sterile environments and ensure compliance with safety protocols.
- Administered medications, IV fluids and pain management.
- Prepared discharge instructions and post-operative paperwork, ensuring clients received proper guidance on home care and medications.
Veterianrian Business Owner
Planalto Dos Bichos Clinica Veterinaria.
03.2012 - 11.2014
- Provided comprehensive veterinary care, including diagnosing and treating medical conditions, performing surgeries, conducting diagnostics tests, and advising pet owners on preventive care.
- Managed business operation, including financial planning, budgeting, and supplier negotiations.
- Maintained organized records for finances, contracts and medical files.
- Recruited, trained and supervised veterinarians, nurses and support staff.
Education
Veterinary Science - Veterinary Science
Universidade Estacio De Sa
Rio De Janeiro BrazilCertificate in Customer and Engagement -
ILSC Business College
Sydney, NSWCertificate III in Business -
ILSC Business College
Sydney, NSWCertificate IV in Internacional Trade -
ILSC Business College
Sydney, NSWCertificate IV in Business -
ILSC Business College
Adelaide, SADiploma of Leadership and Management -
ILSC Business College
Adelaide, SASkills
- Document organization and filing
- Attention to detail and accuracy
- Proficiency in digital systems for information management
- Clear and professional communication
- Ability to work under deadlines and in a team environment
- Medical record-keeping
- Critical care nursing
- Client communication
- Supply management
Additional Information
Available immediately, Highly motivated to learn and develop skills in Document Control
Timeline
Veterinary Nurse and Recetionist Nurse
Newton Veterinary Centre
01.2023 - Current
Veterinary Surgical Nurse
Adelaide Veterinary Surgical Services
08.2022 - 09.2023
Veterinary Surgical Nurse
Adelaide Veterinary Specialist & Referral Centre
02.2021 - 07.2022
Veterianrian Business Owner
Planalto Dos Bichos Clinica Veterinaria.
03.2012 - 11.2014
Veterinary Science - Veterinary Science
Universidade Estacio De Sa
Certificate in Customer and Engagement -
ILSC Business College
Certificate III in Business -
ILSC Business College
Certificate IV in Internacional Trade -
ILSC Business College
Certificate IV in Business -
ILSC Business College
Diploma of Leadership and Management -
ILSC Business College
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