Fletcher Van Raay
Brisbane,QLD
Summary
Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain position that offers professional challenges utilising interpersonal skills, excellent time management and problem-solving skills. Outgoing individual with well-honed organisational, labour and teamwork skills. Enthusiastic and team-driven with years of experience working in busy team or customer service environments. Continuing to develop leadership skills through working in a team and covering other routines and priorities when necessary.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Zoo Volunteer
Lone Pine Koala Sanctuary
11.2023 - Current
- Supported zoo staff with daily tasks including feeding, grooming, and monitoring animal health.
- Enhanced visitor experience by providing educational information on animal species and habitats.
- Assisted in maintaining clean and safe enclosures for welfare of animals and visitors alike.
- Provided exceptional customer service, answering visitor inquiries and offering assistance when needed.
- Volunteered in 5 different rounds in the sanctuary, diversifying skills and knowledge of working in different animal departments
Warehouse Worker
Desky
04.2023 - Current
- Enhanced warehouse efficiency by implementing effective inventory management and organisation systems.
- Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Aided in reducing overall expenses through the implementation of cost-saving measures in material handling processes.
- Participated in continuous improvement initiatives to streamline workflows and optimise productivity levels.
- Managed and dispatched hundreds of orders over the working period whilst keeping customer interest as upmost priority
Animal Care Volunteer
RSPCA Queensland
12.2022 - 11.2023
- Enhanced animal well-being by providing daily care, including feeding, grooming, and exercise.
- Assisted in the rehabilitation of injured animals through attentive care and monitoring progress.
- Contributed to the successful adoption of shelter animals by maintaining clean and comfortable living spaces.
- Ensured a safe environment for both animals and visitors by adhering to strict safety protocols.
- Provided exceptional customer service to potential adopters, answering questions and facilitating meet-and-greets between families and animals.
- Developed strong relationships with fellow volunteers, working together as a team to ensure optimal animal care standards were met consistently.
- Completed over 100 hours of volunteering
Produce Worker
Woolworths
12.2019 - 04.2023
- Enhanced customer satisfaction by providing prompt and knowledgeable assistance in the produce department.
- Ensured freshness and quality of products by conducting daily inspections and rotating stock accordingly.
- Maximized sales by creating visually appealing displays that promoted seasonal and high-demand items.
- Maintained a clean and safe shopping environment through consistent sanitation practices and adherence to safety protocols.
- Collaborated with team members for efficient restocking, inventory management, and product merchandising efforts.
Education
Certificate III - Wildlife And Exhibited Animal Care
TAFE Queensland
Loganlea, QLD07.2024
Centenary State High School
Jindalee, QLD11.2021
Skills
- Animal behaviour observation
- Habitat maintenance proficiency
- Animal Enrichment Activities
- Environmental Education Background
- Animal Handling Experience
- Zoo Operations Understanding
Certification
Certificate II in Skills for Work and Vocational Pathways
Timeline
Zoo Volunteer
Lone Pine Koala Sanctuary
11.2023 - Current
Warehouse Worker
Desky
04.2023 - Current
Animal Care Volunteer
RSPCA Queensland
12.2022 - 11.2023
Produce Worker
Woolworths
12.2019 - 04.2023
Certificate III - Wildlife And Exhibited Animal Care
TAFE Queensland
Centenary State High School
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