Fleur Brandt
Keilor,VIC
Summary
A detail-oriented team player with strong organizational skills. Have the ability to handle multiple projects simultaneously with a high degree of accuracy.
Business banking career with NAB, spanning 20 years from trainee to Senior Relationship Manager, Major Client Group where I was responsible for managing a portfolio of clients, both private and corporate, across diverse industries, with lending requirements in the range from $10M -$100M. Prior to departure on maternity leave, I was recognised as one of the most senior female front line managers in the state initiating a mentor role.
In 2013 I commenced a small business, providing catering and celebration cakes. This business has served well generating profitability and consistent cashflow from an established group of loyal clients whilst providing flexibility to work around children's schedules, when they were younger.
Overview
38
38
years of professional experience
Work History
Business Proprietor
Patty Cake Patty Cake
08.2013 - Current
- Managed finances effectively by creating budgets, tracking expenses, and optimizing resource allocation.
- Enhanced brand awareness with targeted advertising campaigns, social media presence, and public relations activities.
- Developed strong relationships with suppliers, resulting in lower costs and better product quality.
- Diversified product offerings to meet changing market demands while maintaining profitability margins through Covid
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Designed business plan to define concept, short-term and long-term goals and strategies
- Interacted well with customers to build connections and nurture relationships.
- Developed long-term partnerships with key clients to ensure recurring revenue streams for the business.
Senior Relationship Manager
NAB
09.1986 - 04.2005
- Strengthened client relationships by consistently providing exceptional service and financial solutions tailored to their needs.
- Consistently exceeded revenue targets through proactive account management and cross-selling of bank products and services.
- Managed a diverse portfolio of high-net-worth clients, ensuring satisfaction and retention through personalized attention and strategic planning.
- Established strong referral networks with internal partners such as commercial banking, private banking, and wealth management teams to identify potential new clients.
- Enhanced team performance by mentoring junior relationship managers on best practices in client service, sales techniques, and product knowledge.
- Developed new banking relationships with business prospects.
- Negotiated favorable terms for clients by leveraging strong relationships with product providers and underwriters.
- Networked with accountants and attorneys to develop business.
- Developed customized financial strategies for clients by thoroughly analyzing their current situations, goals, and risk tolerance levels.
- Ensured compliance with all relevant regulations by adhering to established policies and procedures in all aspects of the role.
Education
Advanced Diploma - Banking And Finance
RMIT University
Melbourne, VICSkills
- Planning and execution
- Relationship Building
- Small business operations
- Effective leader
- Goal Setting
- Decision-Making
- Customer Relations
- Operations Management
- Employee Development
- Scheduling
- Customer Service
Timeline
Business Proprietor
Patty Cake Patty Cake
08.2013 - Current
Senior Relationship Manager
NAB
09.1986 - 04.2005
Advanced Diploma - Banking And Finance
RMIT University
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