Fleurette Kavuo
Wyndham vale,Victoria
Summary
Experienced retail professional with over 7 years of customer service and retail operations experience. Enthusiastic and passionate about providing top-quality customer service, with strong product knowledge and team collaboration skills. Recognized for punctuality, presentation, hard work, and reliability in all tasks.
Overview
14
14
years of professional experience
Work History
Meat Service Assistant
Tasman Butchers
Werribee, VIC
06.2025 - Current
- Maintained a clean and organized work area, contributing to an efficient and professional atmosphere within the department.
- Resolved client inquiries and issues, maintaining a high level of professionalism and courtesy.
- Collaborated with cross-functional teams to deliver comprehensive solutions for clients.
- Assisted team members in improving workflow efficiency by sharing best practices.
- Ensured compliance with company policies and industry regulations, protecting both clients'' interests and the organization''s reputation.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
- Delivered entrees and platters of food to patrons in support of wait staff.
Hospital Cleaner
Armadale Health Service
Armadale, WA
06.2022 - 12.2022
- Enhanced patient comfort by maintaining cleanliness and sanitation of hospital rooms and common areas.
- Assisted in emergency situations, providing prompt cleanup services after accidents or spills to minimize hazards and maintain safety standards.
- Safeguarded patient privacy by adhering to strict confidentiality policies while performing cleaning duties in occupied rooms.
- Received positive feedback from supervisors for exceptional attention to detail when conducting deep-cleaning projects throughout the hospital.
- Promoted a safe working environment for all personnel by consistently utilizing proper personal protective equipment and following safety guidelines.
- Provided cross-training support for new hospital cleaner hires, sharing best practices and tips for efficient task completion.
- Ensured optimal facility appearance for patients, staff, and visitors through regular floor care, trash removal, and detail cleaning tasks.
- Played a vital role in upholding Joint Commission accreditation by consistently adhering to high standards of cleanliness throughout the hospital.
- Optimized inventory management through the careful tracking of cleaning supplies and timely ordering of necessary materials.
Sales Assistant
BIG W
Belmont
01.2012 - 06.2019
- House Keeping Manage comprehensive retail operations in ladies' wear, implementing visual merchandising standards while maintaining accurate inventory levels and stock rotation systems. Drive sales performance through effective product placement, seasonal fashion transitions, and dynamic floor displays to enhance customer shopping experience.
- Assisted customers with prompt and polite support in-person and via telephone.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Participated in ongoing training to stay updated on current products, promotions, and industry trends.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
Kitchen Hand
KFC
Ascot, WA
01.2011 - 01.2012
- Managing and balancing cash register
- Cleaning of Restaurant
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Managed time to juggle multiple tasks simultaneously with ease.
Education
Year 12 Certificate -
Belmont City College
Belmont Perth01.2016
Skills
- Customer Service
- Stock Control
- Stock Rotation
- Food Safety
- Cash Handling
- Merchandising
- Team Collaboration
- Sales
- Retail Operations
Languages
Swahili
Full Professional
Timeline
Meat Service Assistant
Tasman Butchers
06.2025 - Current
Hospital Cleaner
Armadale Health Service
06.2022 - 12.2022
Sales Assistant
BIG W
01.2012 - 06.2019
Kitchen Hand
KFC
01.2011 - 01.2012
Year 12 Certificate -
Belmont City College