Felix Warne
Retail worker
Paralowie,SA
Summary
Dynamic and results-oriented professional with extensive experience in front desk operations and patient care coordination, notably at Northern After Hours. Excelled in HIPAA compliance and patient scheduling, enhancing patient satisfaction and streamlining office administration. Demonstrated exceptional teamwork and communication skills, achieving significant improvements in medical billing efficiency and patient service delivery.
Overview
1
1
year of professional experience
Work History
Lead Medical Receptionist
Northern After Hours
08.2023 - 02.2024
- Fielded concerns surrounding patients and care, liaising between physician, patient, and insurance company.
- Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
- Used computer programs and registration systems to schedule patients for routine and complex procedures.
- Offered ample support to team members with creative solutions to complex challenges regarding scheduling, conflict resolution, and medical care.
Wok Cook
Esaan Street Food
05.2023 - 06.2023
- Chopped vegetables and cut meat to prepare for dinner hour.
- Enhanced customer satisfaction by preparing delicious and visually appealing wok dishes in a timely manner.
- Delivered meals made from high-quality ingredients using attractive plating techniques.
- Promoted positive teamwork within the kitchen through clear communication and collaboration on shared tasks.
Education
Retail Certificate III -
Job Statewide
451 Torrens Road, Woodville Park SA 501103-2025
RSA (Responsible Service of Alcohol -
Job Statewide
451 Torrens Road, Woodville Park SA 501103-2025
Skills
- Front desk operations
- HIPAA compliance
- Office administration
- Patient scheduling
- Patient registration
- Appointment management
- Document management
- Medical billing
- Microsoft office
- Reminder calls
- Electronic medical records
- Medical terminology
- Documentation
- Paperwork coordination
- Appointment scheduling
- Inpatient care
- Medical charting
- Payment collection
- Telephone etiquette
- Records management
- Appointment setting
- Records maintenance
- Medical records management
- Account management
- Inventory oversight
- Insurance claims
- Proficient in [software]
- Outpatient care
- Patient reception management
- Patient callbacks
- Billing support
- Petty cash management
- Customer service
- Teamwork and collaboration
- Multitasking
- Verbal and written communication
- Cash handling
- Patient education
- Flexible schedule
- Computer proficiency
- Documentation and recordkeeping
- Clinical documentation
- Data entry
- Task prioritization
- Patient care coordination
- Self motivation
- Scheduling tests and procedures
- Documentation review
- Professionalism
- Invoice processing
Timeline
Lead Medical Receptionist
Northern After Hours
08.2023 - 02.2024
Wok Cook
Esaan Street Food
05.2023 - 06.2023
Retail Certificate III -
Job Statewide
RSA (Responsible Service of Alcohol -
Job Statewide
Similar Profiles
Alex ZhaoAlex Zhao
Placement 1 at Challa Gardens Primary School (500 Hours)Placement 1 at Challa Gardens Primary School (500 Hours)
Macey RiceMacey Rice
Babysitter at Family, Friends, Neighbors, Church HoursBabysitter at Family, Friends, Neighbors, Church Hours
Lauren VergerontLauren Vergeront
Student Volunteer at TOUCH Hours (39)Student Volunteer at TOUCH Hours (39)