To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Enthusiastic Registered Nurse eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of nursing and training in acute care. Motivated to learn, grow and excel in Telehealth nursing. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated nursing professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Enthusiastic critical nurse knowledgeable in health screenings and treating patients with acute conditions. Well-trained professional with talents in assessment and anticipation of a medical emergency . Highly experienced in critical care nursing . Passionate Telephone Triage Nurse with 30 years of experience assessing patient condition both in person and over phone. Assists individuals in need of medical attention in understanding insurance coverage and urgency of medical conditions. Supporting comprehensive recovery through education and sound medical advice.
Hi, I’m
Florence Dumezweni
Point Cook,Australia (+61)
Summary
Overview
8
years of professional experience
1
Certification
Work History
Aspen MedicalMelbourne, VIC
Telehealth Nurse
05.2022 - 06.2022
Job overview
- Obtained case history and gathered triage information to determine appropriate avenue for care.
- Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
- Relayed triage information and facilitated communication between provider and patient concerning patient disposition.
- Scheduled appointments for patients not requiring emergency services but needing examination from provider and consulting directly with provider.
St Vincent's Public HospitalFitzroy, VIC
Registered Nurse
02.2014 - 11.2021
Job overview
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
- Administered medications via oral, IV and intramuscular injections and monitored responses.
- Implemented medication and IV administration, catheter insertion and airway management.
- Managed care from admission to discharge.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Collected blood, tissue and other laboratory specimens and prepared for lab testing.
- Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
- Monitored patient reactions to drugs and carefully documented findings.
- Organized and managed care of patients undergoing various therapies and procedures.
- Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
- Evaluated healthcare needs, goals for treatment and available resources of each patient and connected to optimal providers and care.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use and disease management.
- Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence.
- Secured controlled narcotics and distributed medication on schedule to meet patient needs and minimize misuse opportunities.
- Maintained quality care and comfort for patients with heart failure, pulmonary hypertension and other conditions.
- Reviewed post-operative orders and continuously monitored patients' post-operative vitals, set up PCA and fluids and oriented patients to unit.
- Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
- Managed quality care for patients with heart failure, end-stage renal disease and coronary artery disease.
- Participated in nursing simulation activities, evidence-based practice project implementation and competency development to further nursing education.
- Oversaw delivery of care for patients on medical-surgical unit, providing direct care, delegating nursing assignments, and supervising team comprised of nurses, LPNs, technicians and unit clerks.
- Audited charts and reviewed clinical documents to verify accuracy.
- Assessed and managed various patient treatments for numerous patient diagnoses from sepsis to acute respiratory distress.
- Trained and coached new employees on protocols and best practices to promote ideal patient outcomes.
- Oversaw various aspects of telemetry by administering PA catheters and arterials, vasoactive drugs, titration, thrombolytic therapy, dysrhythmia interpretation and chest tubes.
- Conducted patient assessments, recorded vitals and analyzed records and charts to define care requirements.
- Coordinated with healthcare staff from various disciplines to devise, carry out and manage personalized care plans to benefit patient health and recovery.
- Delivered outstanding patient care in [Type] critical care units.
- Triaged patients and delegated treatment needs to qualified staff and specialized departments.
- Provided targeted care and treatment to [Type] patients.
- Worked with intubated and ventilated patients, monitoring and reporting on conditions to maintain stats within optimal levels.
- Responded rapidly to critical codes to coordinate stabilization treatments and restore vital functions.
- Operated critical care equipment to keep patients stable and promote recovery.
- Personalized bedside care and interactions based on cultural backgrounds of different patients.
- Protected critically ill patients from unnecessary risks by limiting visitors, using proper PPE and using strong infection control procedures.
- Documented work in [System] and updated patients' charts with orders and observations.
- Managed needs of chronically ill and acute patients with well-coordinated treatment strategies.
- Completed diagnostic tests and patient assessments to evaluate treatment progress.
- Counseled patients and families on treatments, care options and discharge instructions.
Education
Baragwanath College of NursingJohannesburg, Gauteng
General Nursing from Diploma in General Nursing, Diploma in ICU Nursing
03.1992
University Overview
Skills
- Medication Side Effect Knowledge
- Patient Condition Monitoring
- Diet and Nutrition
- Medical Triage
- Clear Patient Communication
- Nursing Consultation
- Preventive Healthcare
- Monitoring Vital Signs
- Specialized Healthcare Referrals
- Patient Examination
- Patient Interviewing
- Patient Health Information Access
- Collecting Specimens
- Suture Removal
- Patient Care Assessment
- Lab Results Reporting
- Blood Draw and Sample Collection
- Treatment Preparation
- Compassionate and Caring
- Accurate Documentation
- Medical Procedure Preparation
- Medical Supply Management
- Reading Comprehension
- Operational Standards
- Seizure Disorders
- Practicing Medicine
- Emotional Support
- Protocol Analyzers
- Following Up with Patients
- Organizational Skills
- Patient Advocacy
- Performance Improvement
- Acute Illness
- Individualized Treatment Plans
- Treatment Options
- Patient Referral
- Pulmonary Hypertension
- Wound Suturing
- Intramuscular Injections
- Interpersonal Communication Skills
- Infection Control Procedures
- Heart Failure
- Therapy and Counseling
- Blood Product Transfusion
- Community Program Referrals
- Patient Admission
- Maintaining Patient Safety Standards
- Answering Questions
- Healthcare Personnel Supervision
- Patient and Caregiver Education
- Excellent Problem-Solving Skills
- Crisis Prevention Intervention
- Emergency Situations
- Nursing Performance Assessment
- Treatment Plan Modification
- First Aid
- Withdrawal Symptoms
- Test Interpretations
- Alternative Treatments
- Patient Medical Histories
- Needs Assessment
- Glucose Testing
- File and Records Monitoring
- Evidence Collection
- Infection Control Program Advisory
Affiliations
Affiliations
- International Council of Nurses
Certification
- Certified Nephrology Nursing, The Queen Elizabeth Hospital , SA- 10years
Communication, Public speaking
Communication, Public speaking
Preaching in a Religious setting.
Teaching and Counseling
Languages
English
Full Professional
Timeline
Telehealth Nurse
Aspen Medical
05.2022 - 06.2022
Registered Nurse
St Vincent's Public Hospital
02.2014 - 11.2021
Baragwanath College of Nursing
General Nursing from Diploma in General Nursing, Diploma in ICU Nursing
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