Customer Service Representative with a track record of enhancing customer satisfaction through expert problem-solving and active listening. Skilled in operating complex till systems and maintaining high sanitary standards. Demonstrated ability to improve service delivery by applying critical thinking and customer service skills.
-Responded to customer requests for products, services, and company information within multiple areas such as apparel, cosmetics and hard-goods.
-Developed strong product knowledge to provide informed recommendations based on individual customer needs.
-Operated till systems and handled cash effectively.
-Maintained a sanitary work environment in accordance with legal regulations.
-General upkeep such as restocking, cleaning and mopping.
-Operating a deep-fryer and a coffee machine.
-Cash handling and till operation.