Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Florence John

8 Woolshed Rd, Brabham,WA

Summary

Over the course of a substantial career in aged care roles, I have developed a strong ability to engage and build rapport with clients, ensuring the provision of high-quality support services. The cornerstone of my approach is to actively listen to the needs of clients and then respond by liaising closely with a multidisciplinary team of healthcare professionals.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Disability Support Worker/ Aged Care Worker

Identity WA
12.2019 - Current
  • Drove clients safely to social activities and appointments.
  • Collaborated with parents on home care and support for children with disabilities.
  • Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
  • Provided high level of physical support by lifting, adjusting and moving clients.
  • Checked medication schedules and patient needs to enforce medication administration standards team-wide.
  • Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
  • Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.

Nursing Assistant

Agency
07.2009 - 06.2021
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
  • Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
  • Kept detailed records of nursing assessments, administered treatments and medication, discharge procedures and follow-up care needs.
  • Transported patients to treatment units and operating rooms by using wheelchairs, stretchers or moveable beds.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.

Nursing Assistant and Age Carer

Aegis Group
03.2008 - 03.2019

• Providing high quality support services to age care patients, including across:
• Hospitals
• Rehabilitation facilities
• Nursing homes and aged care facilities
• Support people with high-care needs, such as people with dementia or in rehabilitation
• Providing personal care assistance (PCA) and daily assisted living (DAL) services for select clients
• Building trust and rapport with clients to ensure exceptional service delivery
• Educating clients to help them understand and implement support systems
• Actively listening to clients to understand needs and preferences
• Communicating with client families, including educating them on treatments and support processes
• Liaising with healthcare staff, including Doctors, Nurses and Allied Health professionals
• Complying with best practice standards

Disability Care Worker

7 Day Adventist House
04.2015 - 10.2015

Supporting 7 residents with disability to complete general daily activities, including:
• Dressing
• Housekeeping
• Personal hygiene routine
• Meal prepping and cooking

Cleaner

Mastercare Properties
06.2007 - 06.2008
  • Mopped the floors
  • Collecting rubbish throughout the office
  • Cleaned windows
  • Dusted desks, drawers, etc

Creche Assistant

Ames
08.2005 - 12.2006
  • Nursed and took care of multiple children for hours
  • Singing, reading, playing etc

Parenting Adviser, Breastfeeding Support Program

Ngala
08.2004 - 05.2006

• Conversed with African migrants about the importance of breastfeeding babies

Education

No Degree - High School

Juba Girls Secondary School
Southern Sudan, Africa

Skills

  • Age Care
  • Disability Care
  • Nursing Assistance
  • Daily Assisted Living
  • Personal Care Assistance
  • Recordkeeping
  • Reporting
  • Documenting Changes
  • Multidisciplinary Team Liaison
  • Patient and Family Engagement
  • Policy and Procedural Compliance
  • Workplace Health and Safety

Certification

Certificate III, Aged Care Work
PCA Certificate (Person's Care in Hospital)
Community Educator - Public Speaking and Individual Support
Certificate III in Spoken and Written English
Certificate II in Spoken and Written English
Peer-Led Breastfeeding Support Program Certificate
Community Researcher Certificate
Certificate I and II in Practical Ability and Knowledge of Pre-school Teachers Course
Senior First Aid Certificate (Expired 2009)
Intercultural Leadership
Family Partnership Training Program (Peer Support Program)
Ethnic Communities Council Women's Sub Committee-Certificate of Mentorship Excellence (see notes)
Families in Cultural Transition (FICT) Program Educational Workshops

Additional Information

References


Hilda Makkink
Facility Manager
Stirling Aged Care
0466 120 831


Kapembwa Mante
Nurse
Stirling Aged Care
0450 033 439
Kapstwin@yahoo.com


Timeline

Disability Support Worker/ Aged Care Worker

Identity WA
12.2019 - Current

Disability Care Worker

7 Day Adventist House
04.2015 - 10.2015

Nursing Assistant

Agency
07.2009 - 06.2021

Nursing Assistant and Age Carer

Aegis Group
03.2008 - 03.2019

Cleaner

Mastercare Properties
06.2007 - 06.2008

Creche Assistant

Ames
08.2005 - 12.2006

Parenting Adviser, Breastfeeding Support Program

Ngala
08.2004 - 05.2006

No Degree - High School

Juba Girls Secondary School

Certificate III, Aged Care Work
PCA Certificate (Person's Care in Hospital)
Community Educator - Public Speaking and Individual Support
Certificate III in Spoken and Written English
Certificate II in Spoken and Written English
Peer-Led Breastfeeding Support Program Certificate
Community Researcher Certificate
Certificate I and II in Practical Ability and Knowledge of Pre-school Teachers Course
Senior First Aid Certificate (Expired 2009)
Intercultural Leadership
Family Partnership Training Program (Peer Support Program)
Ethnic Communities Council Women's Sub Committee-Certificate of Mentorship Excellence (see notes)
Families in Cultural Transition (FICT) Program Educational Workshops

Florence John