Florencia Barraza
DUNSBOROUGH,Western Australia
Summary
Dedicated and results-driven Spa Therapist with over five years of experience delivering premium treatments in luxury resorts and boutique spas. Recognized for exceptional client care, refined technical skills, and a warm yet professional approach that ensures customer loyalty and satisfaction. Highly adaptable, team-oriented, and committed to continuous learning and growth. Seeking a position to contribute expertise and passion for wellness in a dynamic spa environment.
Overview
3
3
years of professional experience
Work History
SPA Therapist
YALA YALLINGUP - RESORT & SPA
YALLINGUP, WA
12.2023 - Current
- Oversaw delivery of diverse spa services, encompassing facials, body treatments, and massages. Cultivated a serene and safe environment aligned with premium service expectations.
- Drove sales performance as a top-performing team member in 2025 through strategic product and treatment recommendations.
- Assisted in inventory management, ensuring adequate supplies for daily operations without interruptions.
- Assisted colleagues in maintaining a calm, organized work environment by completing cleaning tasks and equipment maintenance as needed.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Mentored new staff on spa protocols and customer service excellence, fostering a cohesive team environment.
- Recognised for exceptional client satisfaction through consistently positive reviews and feedback.
SPA Therapist
CABLE BEACH RESORT & SPA
Broome, WA
06.2023 - 10.2023
- Executed a range of beauty treatments, ensuring high standards of service in massages, Vichy showers, and nail services.
- Maintained high standards of cleanliness and sanitation in treatment rooms and equipment.
- Maintained strong client relationships and contributed to a high level of guest satisfaction.
- Developed expertise in L'Occitane products to enhance customer experience and satisfaction.
SPA Therapist
OSBORN HOUSE
Bundanoon, NSW
11.2022 - 05.2023
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Administered a range of specialized services to enhance client wellness, including facials, body treatments, hot stone therapy, pregnancy massage, guasha, jade roller applications, and akwaterra.
- Responded effectively to client needs and expectations.
- Increased sales through personalized recommendations. Knowledge of La Gaia products.
Education
Dermal Therapist
Centro De Formación En Estética Cosmetológica
Argentina01-2022
Beauty Therapist Qualification
Centro De Formación En Estética Cosmetológica
Argentina01-2021
Holistic Massage Therapist
Escuela Argentina De Formacion Profesional
Argentina01-2019
Bachelor's Degree - Accounting
National University of Tucumán
Argentina01.2013
Skills
- Strong work ethic & professionalism
- Exceptional customer service
- Team collaboration & adaptability
- Positive and proactive attitude
- Organised & detail-oriented
- Relaxation techniques
- Skincare product sales
LANGUAGES
SPANISH: Native
ENGLISH: Intermediate
Timeline
SPA Therapist
YALA YALLINGUP - RESORT & SPA
12.2023 - Current
SPA Therapist
CABLE BEACH RESORT & SPA
06.2023 - 10.2023
SPA Therapist
OSBORN HOUSE
11.2022 - 05.2023
Dermal Therapist
Centro De Formación En Estética Cosmetológica
Beauty Therapist Qualification
Centro De Formación En Estética Cosmetológica
Holistic Massage Therapist
Escuela Argentina De Formacion Profesional
Bachelor's Degree - Accounting
National University of Tucumán
PROFESSIONAL COURSES
• Infection Control & Biosecurity Training
• Trichology Training (Hair & Scalp Health)
• Spa Massage Techniques
• Hair Treatments
• Eyebrow Threading
• Make-Up Artist
• Semi-Permanent Nail Art
• Manicure